• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Try to open a JPG, get a flickering screen

New Here ,
May 14, 2023 May 14, 2023

Copy link to clipboard

Copied

Photoshop was working fine but since last update I can't seem to open a normal JPG file. I get this error where the image just flickers like a strobe light. I tried to get a video, it doesn't seem to flicker as fast though - which is attached. How can I fix this? 

 

 

Views

355

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
May 14, 2023 May 14, 2023

Copy link to clipboard

Copied

open photoshop preferences>technology preview>check "disable native canvas"

restart photoshop

 

-----------

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 14, 2023 May 14, 2023

Copy link to clipboard

Copied

LATEST

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines