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Try to open a JPG, get a flickering screen

New Here ,
May 14, 2023 May 14, 2023

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Photoshop was working fine but since last update I can't seem to open a normal JPG file. I get this error where the image just flickers like a strobe light. I tried to get a video, it doesn't seem to flicker as fast though - which is attached. How can I fix this? 

 

 

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Adobe
Community Expert ,
May 14, 2023 May 14, 2023

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open photoshop preferences>technology preview>check "disable native canvas"

restart photoshop

 

-----------

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

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Community Expert ,
May 14, 2023 May 14, 2023

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