Trying to upgrade Nik filters with Photoshop 2023 and stops and won't install

[debbieb71123860]

I am trying to re-install my Nik filters. After upgrading to Photoshop 2023, my Nik filters told me I had an upgrade available. It deleted the old version of Nik and gets to 1% on the new version and won't install. Help! I am on a iMac running Ventura 13.3.1, 2019. and obviously the newest version of Nik. 

[kevin stohlmeyer]

Hi @debbieb71123860 have you contacted Nik support? You could try using the cleanup tool first then reinstalling:

https://support.dxo.com/hc/en-us/articles/5138943110557-Instructions-Nik-CleanupTool-macOS-only-