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Un-instal Ps CS5 Extended on 2019 iMac 19,1 intel 27" Mojave

New Here ,
Apr 01, 2025 Apr 01, 2025

 

Hello All-

 

 Starting with  some history. My 2010 iMac crashed in 2019. I had CCC and Time Machine backups saved. The new 2019 iMac was bought June 2019 and never powered up until a few weeks ago due to job transfer to NIH. I’m back due to the Regime change. The new iMac features 27” Retina, 3.6 GHz, 8-core Intel i9 processor, 72 GB 2666 DDR4 Ram,2 TB SSD internal Drive,Radeon Pro Vega 48 w/8 GB HBM2 GPU, and Ext Optical Superdrive CD/DVD/BLU-RAY/M-Disk.

 

I originally thought it had Catalina OS but found it shipped with Majave (luck would have it). I have run Photoshop since Ps 5 and ended with Ps CS5 Extended. I'm invested with lots of DVD tutorials, books etc. When Ps subscriptions to the icloud came out I was determined not to do it. Everything sat till the current Regime canned my ass after years at NIH. Thought I was back on track till yesterday.

 

I backed up the new Mojave on the 2019 a couple days ago never been used. From my CCC off the old 2010 iMac I selected and dragged off FCPX, Motion and Compressor. I dropped those 3 apps into the Applications folder. I put icons into the dock for each and surprisingly found they all opened and seemed to be fine, I later heard that I should have done it using Migration Assistant, but it worked!

 

Having the original packaging for Ps CS5 Extended, I removed the original Adobe installation DVD and it installed without a glitch, also opened and everything seemed fully functional as previous apps. My next move was to make a CCC external bootable backup on SSD and using Thunderbolt 3 ports in anticipation to run upgraded OS on external keeping Mojave on internal SSD for Ps CS5. I checked bootup back and forth between the two identical Mojave OS's that all worked fine. Then I noticed-

 

While booted up on the external drive I noticed that I was missing two of the icons on the dock. Missing Ps CS5 and the Ps Bridge icons. They were both replaced with "Question Marks". I opened the Bridge app and it immediately crashed, pop-up window said unexpected quit-try again or re-instal. Next I opened Ps CS5, it opened & then a pop-up window saying "Could not synchronize color settings because color settings file not found". "Error Code: 0". Rec'd uninstal/reinstal, if remains contact Adobe support with "Error Code 0". I know there is no support. Right after reading the pop-up and since CS5 was open yet I click on a few Ps menu items but nothing opens and a sudden barrage of pop-up windows (no less then 25) open in a vertical line of overlapped playing cards. Everything seemed frozen, difficult to close it up or close any of the windows. Tried a couple times, always the same outcome.

 

I rebooted back into the original 2019 iMac internal drive to check the PS functionality there. The dock was as originally set-up, with the two Ps CS5 & Bridge icons. Except for the icons, it was also now corrupted just as the external drive, same crashes, error windows. No matter the Ext. or Internal drive only the Photoshop App is affected no other apps or functions affected that I've found. Also shut down iMac & rebooted internal/external drives and same corruption.

 

I spent today searching on PS uninstallations, to be followed by another reinstallation using my Adobe CS5 installation DVD. On Adobe I found directions to uninstal my Ps CS5. Go to Applications---> Utilities--->Adobe Installers---> dbl click unistaller------> I get Pop-Up window;"Adobe Application Manager needed to uninstall your product" Mine is missing or damaged- Download new copy here : Adobe Application Manager (link), opens blank page. "Or, install this product again".

 

I'm guessing I'll never find the App Manager and the option to reinstal without uninstalling don't sound good (all the doubles scattered across the system and libraries. I'm thinking I'm down to two options:1) someone seeing this thread by chance has a workable link or a personally saved Adobe App. Manager that can be sent to me- what's odds of that? 2) Someone could tell me where all the little installation files are hidden in which locations/folders on the Mojave OS so I can select & trash them before reinstallation, what's odds of that?

 

I would be interested if anyone knows. How can/could cloning my OS with CCC corrupt a working installation of PsCS5 extended. If cloning it didn't corrupt it then how could opening the cloned copy from an external drive affect the good copy on the internal drive? I'm willing to take the time and search for files of CS5 on the entire system- I saw some in multiple folders in Library but sure there are other places they are and don't want to blow my chances here.

 

I saw a YouTube about "Adobe Creative Cloud Cleaner", says can't be used for non icloud installations, then later product says can be used on old apps. yet majority of searches claim No on Ps CS5. Guess its possible to do a clean instal, I believe that would replace the original Mojave OS (Not update it at all?). If so, then I could reclone that new OS clean instal to external with NO Adobe products on it. therefore have a clean clone on the External SSD and on the clean Internal SSD I could repeat PS CS5 Extended installation with my original Installation DVD? No/Yes ??

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