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4

Unable to access Kyle's brushes

New Here ,
Mar 04, 2024 Mar 04, 2024

Tried to get more brushes through Photoshop's 'Get more brushes' tab, which sends me to the following page:

ToddMichaels_0-1709540423219.png

I tried to sign in through different browsers, however the page never updates. 
Ive downloaded Kyle's brushes before, so this problem is new to me.

Is there any way for me to get past this page?

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Adobe
Community Expert ,
Mar 04, 2024 Mar 04, 2024

Do you have a valid subscription?

https://www.adobe.com/products/photoshop/brushes.html

 

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New Here ,
Mar 05, 2024 Mar 05, 2024

I have a student account, given to me by my school. Is that considered a valid subscription?

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Community Expert ,
Mar 05, 2024 Mar 05, 2024

Yes.

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New Here ,
Feb 20, 2024 Feb 20, 2024

If i go to "Get more brushes" on Photoshop i couldn't be able to download then even if i sign in. Exactly same issue as in this post https://community.adobe.com/t5/photoshop-ecosystem-discussions/kyle-s-brushes-unavailable/m-p/105497...

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Adobe Employee ,
Mar 05, 2024 Mar 05, 2024

Hey, @ei325665335873. Welcome to the Photoshop Community. I'll help you figure this out. I've reviewed the account you signed in to the community with & I could not find an active subscription.

 

Some brush sets are available regionally. You can try downloading brushes directly from here: https://adobe.ly/3Tmi1dH;


You'll need to be logged in with the same email account where you have the active subscription. If this does not help, please let us know & include screenshots of what you see. 

 

Thanks! 

Sameer K

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Community Beginner ,
May 15, 2024 May 15, 2024

I, plus my guess is thousands of others have been complaining about this and had this exact issue for over 5 years now and we STILL get stuck in a sign-in limbo. It's asking us to sign in and then it takes us straight back to the sign in screen. How has this not been fixed yet?

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Community Expert ,
May 15, 2024 May 15, 2024
LATEST

@Hans3609023428cd if you're stuck in a sign in loop, clear browser caches (everything/all time frame) and reload the page.

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