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UNABLE TO DEACTIVATE PHOTOSHOP

Leon25272537bxco
New Here ,
Oct 21, 2025 Oct 21, 2025

I'm looking for help with deactivating photoshop CS5 on my old PC so that I can install it on my new PC. 

Every time I try it tells me to connect to the interenet. Adobe agents are unable to help and have directed me here. Please help ... 

 

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correct answers 1 Correct answer

davescm Community Expert
Community Expert , Oct 21, 2025 Oct 21, 2025

See the attached help page on activation (it relates to CC but the internet connection steps are similar).
https://helpx.adobe.com/uk/x-productkb/policy-pricing/activation-network-issues.html
Dave

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davescm Community Expert
Community Expert ,
Oct 21, 2025 Oct 21, 2025
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See the attached help page on activation (it relates to CC but the internet connection steps are similar).
https://helpx.adobe.com/uk/x-productkb/policy-pricing/activation-network-issues.html
Dave

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