Unable to download

New Here ,
May 06, 2022 May 06, 2022

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when i try to dowload Photoshop i get unable to load any plans.tried from diff computers,cleared cache nothing is working

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Adobe Community Professional ,
May 06, 2022 May 06, 2022

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Hi

Have you tried using a different web browser, are you signed into the Creative Cloud app with the same account that you used to subscribe with

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New Here ,
May 06, 2022 May 06, 2022

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Yeah

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Adobe Community Professional ,
May 06, 2022 May 06, 2022

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Hi, you can chat with the support they can give a direct download link...regards

Ali Sajjad / Graphic Design Trainer / Freelancer

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New Here ,
May 06, 2022 May 06, 2022

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How do I contact chat support i cant see the option

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Adobe Community Professional ,
May 06, 2022 May 06, 2022

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Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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