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Unable to Launch Photoshop

New Here ,
May 13, 2022 May 13, 2022

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I was working on photoshop when my system crashed. Since then i have been unable to launch photoshop. When i launch it it freezes. I get a pop up that guides me to the adobe website with steps toubleshoot but its not useful since i cant click on any of the tabs in photoshop.  

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Adobe
Community Expert ,
May 13, 2022 May 13, 2022

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Hi

Try to manually reset your Photoshop preferences

https://helpx.adobe.com/photoshop/using/preferences.html

If that doesn't help try using the Adobe cleaner tool

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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