• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Unable to open images, saved in Lightroom Classic as jpg , in Photoshop CC

Community Beginner ,
Jul 17, 2023 Jul 17, 2023

Copy link to clipboard

Copied

I captured several 35mm slides in Lightroom Classic and saved them as jpg images.  When I try to open those images in Photoshop CC, I get an error message  "Photoshop.exe-Bad Image"  with an error status  0xc000012f

These same images are able to be displayed on all of my other image viewer apps.

I can use Photoshop on any other images I have except those saved in Lightroom Classic.

Thanks for any suggestions.

 

Bob W

TOPICS
Windows

Views

140

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Jul 21, 2023 Jul 21, 2023

Problem solved.  Adobe agent discovered a missing file (msvcp110.dll)

All is well.  

Bob W

Votes

Translate

Translate
Adobe
Community Expert ,
Jul 17, 2023 Jul 17, 2023

Copy link to clipboard

Copied

@kn4hh error status 0xc000012f seems to be related to the Windows operating system, can you post a screenshot of the full error message

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 17, 2023 Jul 17, 2023

Copy link to clipboard

Copied

Here is the entire error message

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 21, 2023 Jul 21, 2023

Copy link to clipboard

Copied

The mystery continues.  I decided to take the SD card directly out of my Nikon D-610 and read the images on my PC.  All of my image viewing programs properly displayed the jpg images off the card except Photoshop CC.  I still get the same error message as when I tried to load images saved in Lightroom Classic.  I will leave a post with Microsoft and see if they respond with any suggestions.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 21, 2023 Jul 21, 2023

Copy link to clipboard

Copied

LATEST

Problem solved.  Adobe agent discovered a missing file (msvcp110.dll)

All is well.  

Bob W

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines