We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
Copy link to clipboard
There is a small blue loading symbol for about a second then it goes away. No photoshop comes up on screen even though it appears in the details of task manager. I have reinstalled, deleted preferences, and used the cleaner.
Did you do a full uninstall for Creative Cloud to ensure that the entire program and preferences were deleted from your drive?
yes I fully uninstalled it
What version of Photoshop are you having problems with? What machine are you working on -- a Mac or Windows and what operating system?
Most recent version of Photoshop, and i use windows 10