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Unable to open photoshop

New Here ,
Jun 30, 2021 Jun 30, 2021

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There is a small blue loading symbol for about a second then it goes away. No photoshop comes up on screen even though it appears in the details of task manager. I have reinstalled, deleted preferences, and used the cleaner.

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Bug, Problem or error, Windows

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Adobe Community Professional ,
Jun 30, 2021 Jun 30, 2021

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Did you do a full uninstall for Creative Cloud to ensure that the entire program and preferences were deleted from your drive?

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New Here ,
Jun 30, 2021 Jun 30, 2021

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yes I fully uninstalled it

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Adobe Community Professional ,
Jun 30, 2021 Jun 30, 2021

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Hi!

What version of Photoshop are you having problems with? What machine are you working on -- a Mac or Windows and what operating system?

 

Michelle

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New Here ,
Jun 30, 2021 Jun 30, 2021

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Most recent version of Photoshop, and i use windows 10

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