Unable to print

[Nancy30142977t9l9]

I am unable to print from photoshop 2023.  I have the latest update, have rebooted my pc. My pc is updated, running windows 10.   I can print from other software.  As soon as I hit print, it shuts down.

Any thoughts on what to do?

[Nancy OShea]

What shuts down?

Printing is handled by your operating system and printer drivers.

Do you have the latest print drivers from the printer manufacturer?

Can you print to PDF file?

[Nancy30142977t9l9]

Photoshop shuts down.  I have the latest drivers, even reinstalled them.  I have the printer set as my default.   I can't even get to the point to select the printer or a PDF.

[Nancy OShea]

Reset Photoshop Preferences.

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

[davescm]

Try holding down the spacebar when selecting Print in Photoshop. That should reset the print dialogue.

Also make sure you have a default printer set in Windows

Dave

[Nancy30142977t9l9]

I tried that and it didn't work.  I ended up removing the printer I use for sublimation and reinstalling it.  There has to be a hang up somewhere for this to happen.   I got it fixed for now.  Thanks.