Unable to save in Photoshop 2020

New Here ,
Jan 13, 2020 Jan 13, 2020

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Hi there,

 

Can anyone help? I am on a Mac. When I am in Photoshop 2020 and try to File>Save, the progress bar the bottom of the window freezes at 0%. 

 

I end up having to force quit the application and lose all my work.

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correct answers 1 Correct answer

Adobe Community Professional , Jan 13, 2020 Jan 13, 2020

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Adobe Community Professional ,
Jan 13, 2020 Jan 13, 2020

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Which version of MacOS and where are the files stored?

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New Here ,
Jan 13, 2020 Jan 13, 2020

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It's the newest version MacOS - Catlina v10.15.2 a d the files are stored on an external hard drive that I have plugged into my Mac at all times.

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Adobe Community Professional ,
Jan 13, 2020 Jan 13, 2020

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New Here ,
Jan 13, 2020 Jan 13, 2020

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Thank you for your help! That is unfortunate for the compatibility but good to know for future!

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