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1

Unable to see files in photoshop

New Here ,
May 15, 2024 May 15, 2024

I'm currently unable to see files that i'm trying to open in photoshop. the files them selves open with no issue but I can't see any of my work just an empty background. I know these files work and have had no issues in the past so this must be a bug in the system. 

Screenshot 2024-05-15 at 21.55.16.png

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macOS
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Adobe
Community Expert ,
May 16, 2024 May 16, 2024

What happens if you cmd+0 (zero) or drag the tab off the application frame?

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New Here ,
May 17, 2024 May 17, 2024

Hello, unfortunately, i can't see any differences when trying the above. I can see certain works today but the application is stuck. I'm unable to hide/unhide and make any changes to them.

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Community Expert ,
May 17, 2024 May 17, 2024

@Aisha25364806tkpt Try going to Settings/Performance and turning off the "Use Graphics Processor" - restart PS. Any difference? If yes, that means something may be wrong with your GPU.

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Community Expert ,
May 17, 2024 May 17, 2024
LATEST

Also I noticed you have Google drive up above - are you opening these files off your local drive (not the synced folder)?

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