Unable to update or uninstall Photoshop

New Here ,
Oct 19, 2021 Oct 19, 2021

Copy link to clipboard

Copied

I am currently unable to launch Photoshop. An update is available which I am not able to download as I get a message to quit Adobe CRDaemon. I have quit this Adobe program numerous times and initiated the uninstall process again, only for the same message to reappear.

 

I have restarted my computer to no avail, and am running OS 11.6 

 

Screen Shot 2021-10-19 at 11.30.44 AM.png

TOPICS
macOS

Views

135

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Oct 19, 2021 Oct 19, 2021

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 19, 2021 Oct 19, 2021

Copy link to clipboard

Copied

Check the Activity Monitor in Applications > Utilities folder.

 

  • After you open it search for "AdobeCRD"
  • Under the Process Name column select however many there are...
  • Click the X to Force Quit.

fq.jpg

 

Hope that helps.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 19, 2021 Oct 19, 2021

Copy link to clipboard

Copied

LATEST

What @Daniel Presedo says. Restarting the computer will also clear out stray processes.


Senior Product Manager - Customer Advocacy - Digital Imaging

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines