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Update broke Photoshop

New Here ,
Jan 23, 2023 Jan 23, 2023

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I installed Creative Suite Update v 24.1.1. and Ps now generates an error (shown below) and will not start.Ps Error 23-Jan-2023.PNG

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Community Expert ,
Jan 23, 2023 Jan 23, 2023

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uninstall photoshop including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

 

restart your computer 

 

reinstall ps

 

 

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

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Community Expert ,
Jan 23, 2023 Jan 23, 2023

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Error 0xc000142 indicates that your computer processor does not support SEE version 4.2 or higher which is required for current Photoshop.

Please confirm your computer meets the minimum system requirements:

https://helpx.adobe.com/photoshop/system-requirements.html

 

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New Here ,
Jan 24, 2023 Jan 24, 2023

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Thanks for the replies. I had to create a new shortcut and reboot. Ps is working again. I never had to to do that before after a Creative Suite update, but all's well that ends well! 

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