Update failure for Photoshop vs 23.3.1

New Here ,
Apr 27, 2022 Apr 27, 2022

Copy link to clipboard

Copied

When trying to update photoshop via Creative Cloud I get a message saying that Photoshop failed to update to vs 23.3.1 There are no instructions on how to proceed and no way to contact Adobe for help.

I find Adope help apaulingly bad. There is no way to contact Adobe directly and explain a problem that isn't in their own narrowly selected help topics. Adobe is happy to take a monthly subscription but does little to solve user problems related to their software.

If anyone in the community knows what steps I should take to solve this issue I'd be grateful for you providing a service that Adobe should be providing.

Views

45

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 27, 2022 Apr 27, 2022

Copy link to clipboard

Copied

LATEST

Hi

Do you get an error code when you recieve the update failed message, if you need to contact Adobe try https://helpx.adobe.com/ie/contact.html

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines