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How can I update my photoshop? It seems that I have a version from 2018...
don't they do it automatically?
please help!
thanks
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You can update in the CC app if your computer meets the system requirements. You didn't tell us your macOS, RAM, and other system info.
https://helpx.adobe.com/photoshop/system-requirements.html
Jane
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Thank you! I am not a computer savvy so I will try my best to figure it out... I pay $12 some a month, I should be able to have the latest version
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I went to CC and it tells me that I need to upgrade to macOS 10.14 or later and I have 10.11.6 when I click software update then tells me there's no updates
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I have OS X El Capitan
imac (27 inch,late 2012)
processor 3.4 GHz intel core i7
memory 16 GB 1600 MHz DDR3
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Your computer is over ten years old and it's had a good run. There have been seven macOS updates and we've gone from X (10) to 13. Your computer won't be able to install either the newest macOS or the newest Photoshop.
https://en.wikipedia.org/wiki/MacOS_version_history
Keep enjoying what you have until you are ready to upgrade your computer. Your subscription includes the newest version of Photoshop, but you have to have a computer that meets or exceeds the recommended system requirements to run it.
Jane
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Thank you Jane for your quick responses, this answered all my questions.
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Hi as told you need to check your system power and os version to check what will work...regards
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For your iMac Late 2012, macOS Catalina 10.15 is as far as Apple officially supports.
Though i would be hesitant to do so, since no 32 bit applications will work on macOS Catalina and that still won't get you the latest photoshop.