Use Graphic processor is greyed out showing the error Photoshop detected an error in display driver

New Here ,
Jul 05, 2022 Jul 05, 2022

Copy link to clipboard

Copied

System details:

Model Name: MacBook Air

  Model Identifier: MacBookAir10,1

  Chip: Apple M1

  Total Number of Cores: 8 (4 performance and 4 efficiency)

  Memory: 8 GB

  System Firmware Version: 7459.121.3

  OS Loader Version: 7459.121.3

 

Photoshop Version: 21.0.1

TOPICS
macOS

Views

70

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 05, 2022 Jul 05, 2022

Copy link to clipboard

Copied

macOS Monterey.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 05, 2022 Jul 05, 2022

Copy link to clipboard

Copied

Hi @Rashmi25131631nev6 sorry to hear this.

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

-- Cory

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 06, 2022 Jul 06, 2022

Copy link to clipboard

Copied

System info:

dobe Photoshop Version: 21.0.1 20191106.r.47 2019/11/06: 3152b481f18 x64 Number of Launches: 0 Operating System: Mac OS 10.16.0 System architecture: Intel CPU Family:6, Model:12, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2 Physical processor count: 8 Processor speed: 2400 MHz Built-in memory: 8192 MB Free memory: 4109 MB Memory available to Photoshop: 6761 MB Memory used by Photoshop: 70 % ACP.local Status: - SDK Version: 1.22.4 - Core Sync Status: Reachable and compatible - Core Sync Running: 5.12.1.35 - Min Core Sync Required: 4.3.4.2 ACPL Cache Config: Unavailable Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium TextComposer: Latin The GPU Sniffer crashed on 06/07/22 at 1:09:17 PM Display: 1 Main Display High DPI Monitor Display Bounds: top=0, left=0, bottom=900, right=1440 OpenGL Drawing: Disabled. OpenGL Allow Old GPUs: Not Detected. AIFCoreInitialized=1
AIFOGLInitialized=1
License Type: TNT edition Serial number: Why join the navy, if you can be a pirate? GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2020/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 228.3G, 37.5G free Required Plug-ins folder: /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/Plug-ins/ Primary Plug-ins folder: /Applications/Adobe Photoshop 2020/Plug-ins/ Installed components: dvametadata.framework dvametadata 12.1.0.0 AdobeXMPScript.framework AdobeXMPScript 79.164036 79.164036 ICUUnicode.framework ICUUnicode gtlib_12.0.23744 ICUConverter.framework ICUConverter gtlib_12.0.23744 AdobeCrashReporter.framework AdobeCrashReporter 7.7.2 boost_system.framework boost_system 12.1.0.0 AdobeACE.framework AdobeACE 2.20.02.44658 79.613319 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 12.1.0.0 dvascripting.framework dvascripting 12.1.0.0 dvaappsupport.framework dvaappsupport 12.1.0.0 dvaunittesting.framework dvaunittesting 12.1.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.8.0.44656 79.613314 k2.framework k2 1 AIDE.framework AIDE 1.5.0.44606 79.613133 dynamiclink.framework dynamiclink 12.1.0.0 dvaaccelerate.framework dvaaccelerate 12.1.0.0 dvametadataUI.framework dvametadataUI 12.1.0.0 AdobeExtendScript.framework AdobeExtendScript 4.5.11.1 82.2 boost_filesystem.framework boost_filesystem 12.1.0.0 AdobeBIB.framework AdobeBIB 1.2.03.44658 79.613319 AdobeXMPFiles.framework AdobeXMPFiles 79.164036 79.164036 AdobeLinguistic.framework 24237 dvaplayer.framework dvaplayer 12.1.0.0 PlugPlugOwl.framework PlugPlugOwl 9.4.0.46 AdobeAGM.framework AdobeAGM 4.30.87.44658 79.613319 adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeSVGRE.framework AdobeSVGRE 6.0 79.613055 AdobePDFL.framework AdobePDFL 15.0.0.44606 79.348578 dvacore.framework dvacore 12.1.0.0 AdobePIP.framework AdobePIP 8.1.0.40.48685 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.8.0.44656 79.613314 dvatransport.framework dvatransport 12.1.0.0 Cg.framework NVIDIA Cg AdobeXMP.framework AdobeXMPCore 79.164036 79.164036 AdobeJP2K.framework AdobeJP2K 1.2.2.44568 79.273548 dvaaudiodevice.framework dvaaudiodevice 12.1.0.0 LogSession.framework LogSession 8.0.0.59.48276 PlugPlugExternalObject.framework 9.2.0.46 AdobeScCore.framework AdobeScCore 4.5.11.1 82.2 AdobeSVGAGM.framework AdobeSVGAGM 1.0.44578 79.613055 dvametadataapi.framework dvametadataapi 12.1.0.0 CITThreading.framework WRServices.framework AdobeBIBUtils.framework AdobeBIBUtils 1.1.44658 79.613319 boost_threads.framework boost_threads 12.1.0.0 aif.framework aif 6.0.00.1 1. AdobeCoolType.framework AdobeCoolType 5.17.00.44658 79.613319 dvamediatypes.framework dvamediatypes 12.1.0.0 AdbePM.framework AdbePM 4.0.00.377265 1.613549 boost_date_time.framework boost_date_time 12.1.0.0 dynamic-torqnative.framework Torq Native 1 AdobeMPS.framework AdobeMPS 5.8.1.44729 79.613613 dvaui.framework dvaui 12.1.0.0 ahclient.framework ahclient 4.0.0.0 ICUData.framework ICUData gtlib_12.0.23744 dvamarshal.framework dvamarshal 12.1.0.0 Unified Extensibility Platform uxp-3.3.7.56 Required plug-ins: Accented Edges 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 21.0.1, © 2014-2019 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 13.2 (738), Copyright © 2021 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 13.2 (738), Copyright © 2021 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 21.0 © 2002-2019 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 21.0 © 2003-2019 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Eazel Acquire 21.0 © 2007-2019 Adobe. All rights reserved. - from the file “EazelAcquire.plugin” Entropy 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 21.0 © 2012-2019 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 21.0 © 1990-2019 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 21.0 © 2019 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IGES 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “U3D.plugin” Ink Outlines 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 21.0 © 2001-2019 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 21.0.1, © 2002-2019 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 21.0.1, © 2002-2019 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 21.0.1, © 2001-2019 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 21.0 © 1990-2019 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 21.0 © 1990-2019 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 21.0 © 1989-2019 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 21.0 © 1989-2019 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 21.0 © 1989-2019 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” PRC 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “U3D.plugin” Radial Blur 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 21.0 © 2003-2019 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 21.0 © 2012-2019 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 21.0.1, © 1999-2019 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 21.0, © 2002-2019 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shake Reduction 21.0.1, © 2014-2019 Adobe. All rights reserved. - from the file “Shake Reduction.plugin” Shear 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “Solarize.plugin” Spaces 21.0, © 2015-2019 Adobe. All rights reserved. - from the file “Spaces.plugin” Spatter 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Sumi-e 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” U3D 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “U3D.plugin” Underpainting 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 21.0 © 1989-2019 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plug-ins: NONE Duplicate and Disabled plug-ins: NONE Plug-ins that failed to load: NONE Unified Extensibility Platform - Extensions: com.adobe.ccx.start 3.1.0.156 - from the file "/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/UXP/com.adobe.ccx.start/" CDO: 1.62.2
CmdN: 1.0.0
CDP: 1.89.2 Extensions: com.adobe.Butler.backend 2.3.4 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html” Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_13_164/index.html” New Document 3.5.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.5.0/fnft.html?v=3.5.0.4” com.adobe.stock.panel.licensing 0.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.stock.panel.licensing/index.html” Home 2.16.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.16.0/index.html?v=2.16.0.8” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_13_164/extensions/stock-panel-licensing/index.html” com.adobe.capture.extension 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_13_164/extensions/capture/capture.html” Adobe Color Themes 6.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html” Export As 4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html” Export As 4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_13_164/manager.html” Installed TWAIN devices: NONE

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 06, 2022 Jul 06, 2022

Copy link to clipboard

Copied

Manual method of restoring the preferences did not work.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 06, 2022 Jul 06, 2022

Copy link to clipboard

Copied

dobe Photoshop Version: 21.0.1 20191106.r.47 2019/11/06: 3152b481f18 x64 Number of Launches: 0 Operating System: Mac OS 10.16.0 System architecture: Intel CPU Family:6, Model:12, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2 Physical processor count: 8 Processor speed: 2400 MHz Built-in memory: 8192 MB Free memory: 4109 MB Memory available to Photoshop: 6761 MB Memory used by Photoshop: 70 % ACP.local Status: - SDK Version: 1.22.4 - Core Sync Status: Reachable and compatible - Core Sync Running: 5.12.1.35 - Min Core Sync Required: 4.3.4.2 ACPL Cache Config: Unavailable Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium TextComposer: Latin The GPU Sniffer crashed on 06/07/22 at 1:09:17 PM Display: 1 Main Display High DPI Monitor Display Bounds: top=0, left=0, bottom=900, right=1440 OpenGL Drawing: Disabled. OpenGL Allow Old GPUs: Not Detected. AIFCoreInitialized=1
AIFOGLInitialized=1
License Type: TNT edition Serial number: Why join the navy, if you can be a pirate? GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2020/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 228.3G, 37.5G free Required Plug-ins folder: /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/Plug-ins/ Primary Plug-ins folder: /Applications/Adobe Photoshop 2020/Plug-ins/ Installed components: dvametadata.framework dvametadata 12.1.0.0 AdobeXMPScript.framework AdobeXMPScript 79.164036 79.164036 ICUUnicode.framework ICUUnicode gtlib_12.0.23744 ICUConverter.framework ICUConverter gtlib_12.0.23744 AdobeCrashReporter.framework AdobeCrashReporter 7.7.2 boost_system.framework boost_system 12.1.0.0 AdobeACE.framework AdobeACE 2.20.02.44658 79.613319 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 12.1.0.0 dvascripting.framework dvascripting 12.1.0.0 dvaappsupport.framework dvaappsupport 12.1.0.0 dvaunittesting.framework dvaunittesting 12.1.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.8.0.44656 79.613314 k2.framework k2 1 AIDE.framework AIDE 1.5.0.44606 79.613133 dynamiclink.framework dynamiclink 12.1.0.0 dvaaccelerate.framework dvaaccelerate 12.1.0.0 dvametadataUI.framework dvametadataUI 12.1.0.0 AdobeExtendScript.framework AdobeExtendScript 4.5.11.1 82.2 boost_filesystem.framework boost_filesystem 12.1.0.0 AdobeBIB.framework AdobeBIB 1.2.03.44658 79.613319 AdobeXMPFiles.framework AdobeXMPFiles 79.164036 79.164036 AdobeLinguistic.framework 24237 dvaplayer.framework dvaplayer 12.1.0.0 PlugPlugOwl.framework PlugPlugOwl 9.4.0.46 AdobeAGM.framework AdobeAGM 4.30.87.44658 79.613319 adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeSVGRE.framework AdobeSVGRE 6.0 79.613055 AdobePDFL.framework AdobePDFL 15.0.0.44606 79.348578 dvacore.framework dvacore 12.1.0.0 AdobePIP.framework AdobePIP 8.1.0.40.48685 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.8.0.44656 79.613314 dvatransport.framework dvatransport 12.1.0.0 Cg.framework NVIDIA Cg AdobeXMP.framework AdobeXMPCore 79.164036 79.164036 AdobeJP2K.framework AdobeJP2K 1.2.2.44568 79.273548 dvaaudiodevice.framework dvaaudiodevice 12.1.0.0 LogSession.framework LogSession 8.0.0.59.48276 PlugPlugExternalObject.framework 9.2.0.46 AdobeScCore.framework AdobeScCore 4.5.11.1 82.2 AdobeSVGAGM.framework AdobeSVGAGM 1.0.44578 79.613055 dvametadataapi.framework dvametadataapi 12.1.0.0 CITThreading.framework WRServices.framework AdobeBIBUtils.framework AdobeBIBUtils 1.1.44658 79.613319 boost_threads.framework boost_threads 12.1.0.0 aif.framework aif 6.0.00.1 1. AdobeCoolType.framework AdobeCoolType 5.17.00.44658 79.613319 dvamediatypes.framework dvamediatypes 12.1.0.0 AdbePM.framework AdbePM 4.0.00.377265 1.613549 boost_date_time.framework boost_date_time 12.1.0.0 dynamic-torqnative.framework Torq Native 1 AdobeMPS.framework AdobeMPS 5.8.1.44729 79.613613 dvaui.framework dvaui 12.1.0.0 ahclient.framework ahclient 4.0.0.0 ICUData.framework ICUData gtlib_12.0.23744 dvamarshal.framework dvamarshal 12.1.0.0 Unified Extensibility Platform uxp-3.3.7.56 Required plug-ins: Accented Edges 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 21.0.1, © 2014-2019 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 13.2 (738), Copyright © 2021 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 13.2 (738), Copyright © 2021 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 21.0 © 2002-2019 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 21.0 © 2003-2019 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Eazel Acquire 21.0 © 2007-2019 Adobe. All rights reserved. - from the file “EazelAcquire.plugin” Entropy 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 21.0 © 2012-2019 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 21.0 © 1990-2019 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 21.0 © 2019 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IGES 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “U3D.plugin” Ink Outlines 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 21.0 © 2001-2019 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 21.0.1, © 2002-2019 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 21.0.1, © 2002-2019 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 21.0.1, © 2001-2019 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 21.0 © 1990-2019 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 21.0 © 1990-2019 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 21.0 © 1989-2019 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 21.0 © 1989-2019 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 21.0 © 1989-2019 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” PRC 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “U3D.plugin” Radial Blur 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 21.0 © 2003-2019 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 21.0 © 2012-2019 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 21.0.1, © 1999-2019 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 21.0, © 2002-2019 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shake Reduction 21.0.1, © 2014-2019 Adobe. All rights reserved. - from the file “Shake Reduction.plugin” Shear 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “Solarize.plugin” Spaces 21.0, © 2015-2019 Adobe. All rights reserved. - from the file “Spaces.plugin” Spatter 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Sumi-e 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” U3D 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “U3D.plugin” Underpainting 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 21.0 © 1989-2019 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plug-ins: NONE Duplicate and Disabled plug-ins: NONE Plug-ins that failed to load: NONE Unified Extensibility Platform - Extensions: com.adobe.ccx.start 3.1.0.156 - from the file "/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/UXP/com.adobe.ccx.start/" CDO: 1.62.2
CmdN: 1.0.0
CDP: 1.89.2 Extensions: com.adobe.Butler.backend 2.3.4 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html” Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_13_164/index.html” New Document 3.5.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.5.0/fnft.html?v=3.5.0.4” com.adobe.stock.panel.licensing 0.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.stock.panel.licensing/index.html” Home 2.16.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.16.0/index.html?v=2.16.0.8” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_13_164/extensions/stock-panel-licensing/index.html” com.adobe.capture.extension 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_13_164/extensions/capture/capture.html” 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 06, 2022 Jul 06, 2022

Copy link to clipboard

Copied

dobe Photoshop Version: 21.0.1 20191106.r.47 2019/11/06: 3152b481f18 x64 Number of Launches: 0 Operating System: Mac OS 10.16.0 System architecture: Intel CPU Family:6, Model:12, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2 Physical processor count: 8 Processor speed: 2400 MHz Built-in memory: 8192 MB Free memory: 4109 MB Memory available to Photoshop: 6761 MB Memory used by Photoshop: 70 % ACP.local Status: - SDK Version: 1.22.4 - Core Sync Status: Reachable and compatible - Core Sync Running: 5.12.1.35 - Min Core Sync Required: 4.3.4.2 ACPL Cache Config: Unavailable Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium TextComposer: Latin The GPU Sniffer crashed on 06/07/22 at 1:09:17 PM Display: 1 Main Display High DPI Monitor Display Bounds: top=0, left=0, bottom=900, right=1440 OpenGL Drawing: Disabled. OpenGL Allow Old GPUs: Not Detected. AIFCoreInitialized=1
AIFOGLInitialized=1
License Type: TNT edition Serial number: Why join the navy, if you can be a pirate? GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2020/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 228.3G, 37.5G free Required Plug-ins folder: /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/Plug-ins/ Primary Plug-ins folder: /Applications/Adobe Photoshop 2020/Plug-ins/ Installed components: dvametadata.framework dvametadata 12.1.0.0 AdobeXMPScript.framework AdobeXMPScript 79.164036 79.164036 ICUUnicode.framework ICUUnicode gtlib_12.0.23744 ICUConverter.framework ICUConverter gtlib_12.0.23744 AdobeCrashReporter.framework AdobeCrashReporter 7.7.2 boost_system.framework boost_system 12.1.0.0 AdobeACE.framework AdobeACE 2.20.02.44658 79.613319 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 12.1.0.0 dvascripting.framework dvascripting 12.1.0.0 dvaappsupport.framework dvaappsupport 12.1.0.0 dvaunittesting.framework dvaunittesting 12.1.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 06, 2022 Jul 06, 2022

Copy link to clipboard

Copied

Thank you @Rashmi25131631nev6  for sharing your sysinfo.

 

Am thinking that you are runing into an issue with your OS and limited RAM as well as your older version of Ps.

 

Have a look at this page to go over your system and see if it might be the case.
https://helpx.adobe.com/photoshop/system-requirements.html

Thank you,

-- Cory

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 06, 2022 Jul 06, 2022

Copy link to clipboard

Copied

I have latest version of OS and this is a new mac book, there should not be any issue with OS. Also I am using photoshop version 21.0.1 .  Does upgrading to latest version of phototoshop work ? Do you have any workaround to resolve this issue.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 06, 2022 Jul 06, 2022

Copy link to clipboard

Copied

LATEST

Hi @Rashmi25131631nev6, sorry but we are a bit confused...

 

You say you use Montery, (12.4) but your sysinfo says 10.16? This model Macbook Air came out in 2020, so it is two years old.

 

It is possible you need to install Rosetta so that you can access apps due to the M1 chip architecture.   This article might be helpful.

https://support.apple.com/en-us/HT211861

 

Yes, you could update to the latest version of Ps, 23.4.1 and see if that works for you.

 

Thank you,

-- Cory

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines