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version 23.3 Breaks Numerous Features

Explorer ,
Apr 20, 2022 Apr 20, 2022

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* Fit to screen no longer properly scales window to screen

* Typing numbers on a layer no longer changes opacity of number (must click on opacity field each time)

* Split channels during save causes file to close and does not split channels

 

I'm sure there are more; these are the bugs I have found in the first 20 minutes of use. Truly shameful.

 

Why does Adobe think it is appropriate to use paying customers as beta testers?

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Adobe Employee ,
Apr 22, 2022 Apr 22, 2022

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Hi there,

 

Thanks for reaching out with feedback. We are sorry for the experience. We are here to help.

Please confirm if you have updated Photoshop to v23.3.1 via the Creative Cloud desktop app? Please share the system info of Photoshop from Help > System info > Share with us here.
Have you tried any troubleshooting steps?

 

Before we conclude by calling these behavior bugs, let us first try basic troubleshooting steps.

  • First, try to uninstall Photoshop and reinstall the Creative Cloud Desktop app.

 

Go to the location of the preference folder mentioned below and rename it to backup it. 

https://helpx.adobe.com/photoshop/using/preferences.html

  • Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
  • macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
  • Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2022 > Rename > Adobe Photoshop 2022. old)

 

If this does not help, have a look at this guide to know How you can write a bug report

 

We hope this helps,

Thanks!

Sameer K

 

 

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Explorer ,
Apr 22, 2022 Apr 22, 2022

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Did you bother to test any of the bugs as to whether they had been fixed by 23.3.1?

 

They were not. This indicates you did not even bother to test them.

 

THIS IS SHAMEFUL.

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Explorer ,
Apr 22, 2022 Apr 22, 2022

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Reintsalling is not a solution. The bug occurred from an update. The bug will be fixed by an update.

 

Reinstalling is NEVER an appropriate course of action on Mac OS. 

 

If there is a bug, it's a bug in the app. If you can prove otherwise, then we can talk about reinstalling. Until then, burden is on you.

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Explorer ,
Apr 28, 2022 Apr 28, 2022

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No surprise that this [removed] of a support platform is pestering me to mark one of the responses correct [removed]. Shame on you Adobe.

 

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Explorer ,
Apr 28, 2022 Apr 28, 2022

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Time to respond with a fix!

 

This lack of response to real bugs (and the laziness of the non-response that has not followed up) are absolutely inexcusable.

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Explorer ,
May 03, 2022 May 03, 2022

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This also broke zooming out when in a screen sized window— now the window shrinks with the zoom instead of showing the art board (this should never happen). Window resizing should happen from mouse activity or from window menu activity (ie Fit to Screen). 

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Adobe Community Professional ,
May 04, 2022 May 04, 2022

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Hi, on this machine that I do not administer, I cannot update to 23.3.x yet.

Can you try the following, especially for the first issue?

Try disabling the following:
Preferences -> Performance -> (GPU) Advanced Settings ... -> GPU Compositing
Preferences -> Performance -> Multithreaded Compositing

 

Also, you can label your thread as a bug report when you create it, but please split each issue in its own thread, as they are maybe not related.

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Explorer ,
May 04, 2022 May 04, 2022

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No change in bugs from disabling GPU/Multithreaded compositing. 

[abuse removed by moderator]

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Adobe Community Professional ,
May 04, 2022 May 04, 2022

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Resize with zoom is a preference setting. maybe check that.

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Explorer ,
May 04, 2022 May 04, 2022

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That fixed the zoom out issue. Is this a new preference? Seems that default behavior changed. 

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Adobe Community Professional ,
May 04, 2022 May 04, 2022

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LATEST

That preference setting has existed for years.

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Explorer ,
May 04, 2022 May 04, 2022

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Another update and no attention paid to bugs. 

 

Why is Adobe allowed to pretend that this is a place to report bugs?

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Explorer ,
May 04, 2022 May 04, 2022

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Its glitched at [removed by moderator]. My ps just crash on start time by time. They are a monopoly in the market and they sell the program only by subscription - i.e. people will pay regardless of whether something will improve or not. So you should not expect any improvement in this situation. You can expect the quality of the code to keep going down.

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