video is blank

[judyd78296278]

Hello,

I have searched and cannot find this exact issue, which is new. I am running the latest level of Photoshop on the latest level of Mac Monterey (new iMac).

I made an 8 step animation in timeline and when I export a video PS runs through the motions. The video is very small and it is blank.

Please help.

Judy

[thatsmauri]

Hi judyd78296278,

unfortunately, Photoshop does not yet support the import, export, and playback of embedded video layers when running in native mode:

• https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

Try running Photoshop in Rosetta instead - here is how:

• https://support.apple.com/en-us/HT211861

Best regards,

Maurice

[judyd78296278]

I am not running M1 or apple silicon -I am on an imac running intel. Please help. When I try to export video they are blank

[PECourtejoie]

Hello, can you share your output settings? Do you have some screen captures of the issue?