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Wacom Intuos Pro - holding option for clone stamp/healing brush wont work

Community Beginner ,
Dec 26, 2016 Dec 26, 2016

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It works fine when holding option and clicking on the part I want to source with the clone stamp tool when I use a mouse or track pad, but when I ust the wacom tablet the little circle with the crosshairs in it disappears the moment the pen gets close to the tablet. So I can't use the tool with the tablet because it won't let me click on a source spot. Any ideas why this is happening? I've updated to photoshop 2017, have the newest driver for the tablet. I'm on a 2011 mac, still running yosemite. The tablet is brand new.

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Adobe
Community Expert ,
Dec 26, 2016 Dec 26, 2016

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That must be a Mac or Mac Wacom driver problem.  It works correctly on my Windows 10 system with my Wacom Intuos Pro and Photoshop CC 2017.  Do some searches.

JJMack

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Explorer ,
Oct 23, 2023 Oct 23, 2023

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I'd love to know how you sorted this issue out...I am experiencing the same after an adobe and wacom update....big sigh...

 

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Community Beginner ,
Oct 23, 2023 Oct 23, 2023

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Sorry this is so old I have no idea if I ever fixed it. I don't actually even use the wacom tablet anymore, though I should. Hopefully the comment from mj with another thread and suggestion is helpful though!

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Explorer ,
Oct 27, 2023 Oct 27, 2023

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I managed to sort my issue out. 🙂 I downgraded my wacom driver to about 3 versions back! All running perfectly snooth now. Yayy!

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Explorer ,
Oct 27, 2023 Oct 27, 2023

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*smooth

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Community Expert ,
Oct 23, 2023 Oct 23, 2023

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Hi @face321 ,

 

This thread my help. https://community.adobe.com/t5/illustrator-discussions/keyboard-shortcuts-not-working-when-using-wac...

 

You can also set up an Express key on your tablet.

 

Happy making

mj

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