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wacom pen very sensitive in photoshop

Community Beginner ,
May 01, 2024 May 01, 2024

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I'm using a wacom tablet with the latest version of photoshop which I installed about a month ago.

Sometimes it works fine (when I've just opened the application) but after a while it becomes hyper sensitive - just almost impossible to use in photoshop - particularly with the magnifying glass and the selection tool. It's hard to explain but it's hyper / everything gets selected / as the pen passes over something, it draws a shape / zooms out. It doesn't happen in other applications - like Lightroom and it didn't happen with the old version of photshop, so I'm pretty sure it's not the pen. 

It's bringing on an RSI in my hand. I can't use a mouse because of RSI.

Any ideas?

 

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Adobe
Community Expert ,
May 02, 2024 May 02, 2024

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@bell66411662 have you tried adjusting the Wacom settings in the driver?

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Community Beginner ,
May 03, 2024 May 03, 2024

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Hi- yes of course - I've put back to default settings.

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Community Beginner ,
May 03, 2024 May 03, 2024

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also - I would say that most times when I open photoshop it works fine for a while (using the wacom tablet) and then after a while, I run into these problems and it starts being very hyper. Maybe it's a memory / CPU problem with photoshop? 

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Community Expert ,
May 03, 2024 May 03, 2024

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Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.

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New Here ,
May 08, 2024 May 08, 2024

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me too! I use my pen for everything, I hardly ever select a mouse as i'm flicking between designing and various software all the time. There's a lag which means when you're selecting to drag and drop or especially on text, it's double clicking so files open instead of moving, text selects a whole line or more and you can't get the cursor to stay where you want, it's like you have a sticky pen, it's all over the place and extremely annoying. I've changed pen settings numerous times and it's no use, am at the end of my rope, it's so frustrating!

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New Here ,
May 08, 2024 May 08, 2024

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By the way, it's not just a photoshop issue for me

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Community Expert ,
May 08, 2024 May 08, 2024

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@Nikky26171419b5y2 if the issue isnt isolated to Photoshop I would focus on the driver settings and updates compatible with your OS.

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New Here ,
May 08, 2024 May 08, 2024

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Already done, done the updates, resets, Wacom diagnose etc and none of it fixes it, it's been going on several months now, it's clearly a Wacom issue not Adobe

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