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Want to try Photoshop beta Ai Program but says im not 18

New Here ,
May 26, 2023 May 26, 2023

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Hello ,
I just downloaded the new Photoshop beta .
If i want to use the new "generate fill" Photoshop says: This function is only available when i am 18 years old.. . I am over 18....   What can i do ? didn´t found any options to choose my Birthday etc. 


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correct answers 1 Correct answer

Community Expert , May 27, 2023 May 27, 2023

Why is the Generative Fill button greyed out if I'm over 18?

If you find that Generative Fill is greyed out for you and you're over the age of 18, it is possible that you may not have a valid Date of Birth associated with your Adobe ID account. To update your Date of Birth, you can do either of the following:

  • Sign out and sign back in to both the Creative Cloud Desktop app and the Photoshop (beta) app
  • Log into Behance with your Adobe ID and enter your Date of Birth.
  • If you sign in using s
...

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New Here ,
May 26, 2023 May 26, 2023

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Me too!What happened?

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New Here ,
May 27, 2023 May 27, 2023

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Same Here 😢

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Community Expert ,
May 27, 2023 May 27, 2023

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Why is the Generative Fill button greyed out if I'm over 18?

If you find that Generative Fill is greyed out for you and you're over the age of 18, it is possible that you may not have a valid Date of Birth associated with your Adobe ID account. To update your Date of Birth, you can do either of the following:

  • Sign out and sign back in to both the Creative Cloud Desktop app and the Photoshop (beta) app
  • Log into Behance with your Adobe ID and enter your Date of Birth.
  • If you sign in using social sign-in (Apple, Google, and Facebook), ensure that your date of birth in that account is set to public instead of private.

Once your Date of Birth is up to date, relaunch the Photoshop (beta) app to enable Generative Fill.

https://helpx.adobe.com/photoshop/using/generative-fill.html

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New Here ,
May 27, 2023 May 27, 2023

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I'm having the same issue and I've set my birth date as public on my google account (which I use to login) and also logged out and logged in to creative cloud but it's still not working. Extremely frustrating. Any ideas? 

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New Here ,
May 29, 2023 May 29, 2023

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i have same problem..

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New Here ,
May 27, 2023 May 27, 2023

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Thanks ! worked for me ! 

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New Here ,
May 27, 2023 May 27, 2023

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sorry wrong answerbutton 🙂 

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New Here ,
May 29, 2023 May 29, 2023

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So it's working or not?

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May 30, 2023 May 30, 2023

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How do you sign out of Photoshop Beta?

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New Here ,
May 30, 2023 May 30, 2023

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same here 

 

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