What is going on with photoshop 23.1?

[Shanghai Road]

I upgraded to 23.1 yesterday.  The crop tool keeps disappearing when I close Photoshop and reopen.  I can add back... why is it disappearing from the tool bar list?  

Entering text is really screwed up... when I enter text into the text box after about 15 characters, it starts duplicating from the left side of the artboard.  Any ideas?

[PECourtejoie]

Hi, could you check in the workspace switcher which workspace you are on?

[Tarun Saini]

Hi there,

We're sorry about the issue. Would you mind sharing the version of the operating system you're using? Have you tried any troubleshooting steps yet?

Try resetting the preferences of Photoshop by: https://helpx.adobe.com/photoshop/using/preferences.html

Backup the preferences before resetting by: https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

Let us know if that helps.

Regards,

Tarun

[John Waller]

Any ideas?

First thing I would always do in these situations is to reset Photoshop preferences.

[Shanghai Road]

The issue stopped eventually yesterday... is back this morning...  so what have I done to fix the problem:

I upgraded to macOS 12.1

I uninstalled Photoshop 23.1 and reinstalled.  I kept my preferences file... should I have to dump my preferences everytime I upgrade to a new version of Photoshop?  

One issue caused by the update to 23.1 was solved by restoring the tool bar... the crop tool vanished from my too bar...

I'm also get artifacts when I enter simple text... I'm going to uninstall 23.1 and install the prior version to see if I still have the problem... and Yes I may have to dump my preferences file to solve the problem in 23.1, simply doesn't seem to me to be an approiate solution...

So yesterday this issue did stop... but this morning it's back... but I don't know why the issue stopped and returned... the only the that changed is I shut my computer down over night which ended my adobe creative cloud connection and this morning I reconnected.

It is frustrating that instead of using Photoshop, I'm spending that time trying to troubleshoot an issue that wasn't there until I upgraded to a new version.  I'm including another screen shot... sorry if I come across as frustrated, but I am.  The image I've included shows that I created a single text box and when I typed "test", I got 3 instances of what I typed.

any help is appreciated... I'm going to uninstall 23.1 and install the previous version to see if I have the same issue, and dumping my preferences file?  guess I will do so if that is the only solution... 

[Shanghai Road]

I am on the Essentials workspace.  I did another test... with text... entered the word TEST... so when I enter the word  test it enters in the left side as well as the right side of the text entry box....

[Shanghai Road]

I dumped the preference file and appears to fix the issue... seems everytime I upgrade Photoshop, my preferences file is corrupted and I have to reset and then spend time resetting my preferences... Adobe should devise a better upgrade process...