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When using text, random elements appear and ruin my project

New Here ,
Mar 31, 2022 Mar 31, 2022

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I am using Photoshop on Ipad. When adding text there sometimes appear random pieces of text and other elements all over my project. 

Those elements are not on one special layer, so I can't just delate one layer and go on. I have not found out how to get rid of them and by now I only can start my projects again. Today I may have lost days of work, please help me.

 

3002AE36-D94F-43DD-B636-A9A4EB9EDCE7.jpeg41A8B6F2-5E46-4648-B759-7434D22766CA.jpeg

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New Here ,
Mar 31, 2022 Mar 31, 2022

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Version 3.4

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Adobe Employee ,
Apr 05, 2022 Apr 05, 2022

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Hi LySophie, would you mind sharing your document with me so I can diagnose the problem? I haven't seen this before, and I would like to get this isolated asap! 

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New Here ,
Apr 06, 2022 Apr 06, 2022

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Him I would like to but can`t find out how I can send you a file / where I could find it on the IPad. Sorry I`m a noop - but I tried reinstalling PS 😉

I could manage this on the pc, but not sure if this helps cause: when I open the document on PC, the unwanted pieces disappear soon after some actions with the layers. But when opening it on IPad again, the problem comes back after some time. 

Oh and it has become worse! If you could tell me how I can send the document I will do. Thanks.

 

E574C31D-B1BA-4DED-BD49-74B2AE68EC7B.png3E751276-4966-4DF2-8D56-E0A226743C65.png

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Community Expert ,
Apr 06, 2022 Apr 06, 2022

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@LySophie 

 

For testing purposes:

  • Do the random elements go away when you zoom in and then out again?
  • Do they go away when you turn off the eyeball for the layer?

 

C51EE1A8-B68E-43E9-A2A4-0F843CF6F59B.jpeg

 

Jane

 

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Adobe Employee ,
Apr 06, 2022 Apr 06, 2022

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Hi LySophie - I sent you a message (envelope upper right hand corner of this page) with my email address. Please send me the PSD, and I will trouble shoot and let you know what is going on.

-Ben

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New Here ,
Apr 06, 2022 Apr 06, 2022

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There are two different random elements, text and squares.

In my newest project the text elements disappear when I turn off the eyeball, but don't change when zooming. But in a sooner project it was not connected to the layers, I think. but not 100% sure - I opened it on the PC so the problem disappeared.

The squares change / disappear while zooming but don't disappear until I turned off all.

 

44ACA1AC-A6C4-4946-9387-2BF7FEC75913.png853601D5-9707-4EB2-B96C-5CF156E8F16B.png

 

 

 

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New Here ,
Apr 06, 2022 Apr 06, 2022

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Squares / Zoom:

 

F7BE2511-3007-4C46-B598-727ECED2F54A.png96FCC16F-28D0-4FDB-BA0B-DA2C69579554.png

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New Here ,
Apr 06, 2022 Apr 06, 2022

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The problem disappeared magically, all I did was opening the Creative Cloud App and right after the elements disappeard in all my projects. Should I send yuu one of the docs anyways? Otherwise I would go on with my work and if the problem appears again I`ll send you the doc immediately.

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Community Expert ,
Apr 06, 2022 Apr 06, 2022

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quote

"The problem disappeared magically, all I did was opening the Creative Cloud App"

By @LySophie

 

I am a volunteer and when Benjamin comes back, he may have a different answer. Your first description sounded like what we used to call "ink blots" because they weren't really there. You might want to back up your image every so often, but if it were me, I would proceed.

 

Jane

 

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Adobe Employee ,
Apr 07, 2022 Apr 07, 2022

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Agreed. Please continue on with your work, and if you see the problem again, please send me the document and I will debug. Appreciate your time and effort in reporting this!

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New Here ,
Jul 15, 2022 Jul 15, 2022

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Hello, I am currently experiencing this same issue in a project I am working on.  There are a bunch of "E."s randomly throughout the file. Is there any sort of formal fix for this yet? I can't add the file here because it exceeds the file size. 

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New Here ,
Nov 23, 2022 Nov 23, 2022

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I am having the same issue

BeStill Globby.png

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