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Why am I getting synch and other popup warnings?

Participant ,
Jun 02, 2022 Jun 02, 2022

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The past week I've been getting popup warnings that my presets will not synch,the swatches will not load and this one attached.

What is causing this?  My Photoshop is updated.  Can it be disc space issues?

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Community Expert ,
Jun 03, 2022 Jun 03, 2022

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What version of Photoshop are you currently running?

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Participant ,
Jun 03, 2022 Jun 03, 2022

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The most currnt version.  It is fully updated.

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Community Expert ,
Jun 03, 2022 Jun 03, 2022

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Was this a recent update within the past week or a new install?

Try signing out and back in.

If that does not resolve you can try resetting your PS preferences (go to Preferences/General click the reset on restart button). 

 

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Participant ,
Jun 28, 2022 Jun 28, 2022

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Did that and it did not work.

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Community Expert ,
Jun 30, 2022 Jun 30, 2022

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quote

The most currnt version.  It is fully updated.


By @dnemeth01

I prefer when people give a version number:

  • the most current version is untrue with the next update.
  • Sometimes people think they are on the most current, but are not.

 

ABAMBO | Hard- and Software Engineer | Photographer

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Participant ,
Jun 30, 2022 Jun 30, 2022

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I reset the preferences like you advised but still get the same error messages.

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Community Expert ,
Jun 30, 2022 Jun 30, 2022

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Is this happening on all documents or just 1?

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Participant ,
Jun 30, 2022 Jun 30, 2022

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All documents

 

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Participant ,
Jun 30, 2022 Jun 30, 2022

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Community Expert ,
Jul 01, 2022 Jul 01, 2022

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What happens if you create a new document, save and reopen? Same error?

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Participant ,
Jul 03, 2022 Jul 03, 2022

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Yes. Same error popups.

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Community Expert ,
Jul 06, 2022 Jul 06, 2022

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If its effecting all documents (new and existing) then I would unistall and reinstall. Something may have gone wrong when updating/installing.

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Participant ,
Jul 19, 2022 Jul 19, 2022

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The popups appear on their own.

When I am in the middle of photoshopping something, I'll get a pop up.  I will click on the X to get rid of it and sometimes photoshop will lag until the pop up is gone.  It is really annoying.

I've uninstalled photoshop and reinstalled and the problem comes back.

The thing is that my presets ARE synched up.  There is no reason for these error popups to exist!

This screen shot shows the beginning of the popups.  I dont have to open or start a new document. They show up by themselves.  Sometimes I will have multiples stacked on top of each other.  It makes the program lag until they are gone. 😞

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Participant ,
Jul 19, 2022 Jul 19, 2022

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dnemeth01_0-1658260636933.png

 

I found this in EDIT > PREFERENCES > GENERAL.  If I uncheck "Preset Synching" will it solve the problem?

I dont want to uncheck it right now incase it causes something else to go wrong.

 

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Community Expert ,
Jul 19, 2022 Jul 19, 2022

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If you have your presets saved I would uncheck - it could be a sign of a bad internet connection that cannot connect to the cloud to sync.

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Participant ,
Jul 19, 2022 Jul 19, 2022

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LATEST

I am about 8 feet from the router.  😕

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