Why am I getting synch and other popup warnings?

New Here ,
Jun 02, 2022 Jun 02, 2022

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The past week I've been getting popup warnings that my presets will not synch,the swatches will not load and this one attached.

What is causing this?  My Photoshop is updated.  Can it be disc space issues?

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Adobe Community Professional ,
Jun 03, 2022 Jun 03, 2022

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What version of Photoshop are you currently running?

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Jun 03, 2022 Jun 03, 2022

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The most currnt version.  It is fully updated.

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Adobe Community Professional ,
Jun 03, 2022 Jun 03, 2022

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Was this a recent update within the past week or a new install?

Try signing out and back in.

If that does not resolve you can try resetting your PS preferences (go to Preferences/General click the reset on restart button). 

 

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Jun 28, 2022 Jun 28, 2022

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Did that and it did not work.

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Adobe Community Professional ,
Jun 30, 2022 Jun 30, 2022

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quote

The most currnt version.  It is fully updated.


By @dnemeth01

I prefer when people give a version number:

  • the most current version is untrue with the next update.
  • Sometimes people think they are on the most current, but are not.

 

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jun 30, 2022 Jun 30, 2022

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I reset the preferences like you advised but still get the same error messages.

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Adobe Community Professional ,
Jun 30, 2022 Jun 30, 2022

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Is this happening on all documents or just 1?

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Jun 30, 2022 Jun 30, 2022

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All documents

 

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New Here ,
Jun 30, 2022 Jun 30, 2022

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Adobe Community Professional ,
Jul 01, 2022 Jul 01, 2022

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What happens if you create a new document, save and reopen? Same error?

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Jul 03, 2022 Jul 03, 2022

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Yes. Same error popups.

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