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Why are my autosave files not saving even though the setting is enabled??

New Here ,
Mar 09, 2023 Mar 09, 2023

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Photoshop crashed due to ntdll.dll, costing me hours of work because the autosave feature is absolute dogwater. It never saves any progress - actually, it only ever 'saves' files that I had open but not edited at all, and NEVER the files that I was actually working on. Does it just not autosave edited .psd files? What's the point of that?

 

I have the autosave feature set to save recovery files every 5 minutes. How is it possible I can work for hours and not have a SINGLE recovery file after a crash. Every. Single. Time.

 

I shouldn't have to frantically save a several GB size file after every brush stroke because an inportant feature in a grossly overpriced product just DOESN'T WORK.

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Adobe
Community Expert ,
Mar 09, 2023 Mar 09, 2023

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You have to save the file at least once, so that it has a permanent address on your system.

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New Here ,
Mar 16, 2023 Mar 16, 2023

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Every file that I lose has been saved at least once. It doesn't matter, sadly.

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Community Expert ,
Mar 16, 2023 Mar 16, 2023

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Is there available room on your primary scratch drive? 

Does the Library-Folder Application Support > Adobe > Adobe Photoshop … > AutoRecover exist? 

 

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