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Why Can't i launch photo

New Here ,
Feb 09, 2023 Feb 09, 2023

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Why Can't i launch photoshop

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Windows

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Community Expert ,
Feb 09, 2023 Feb 09, 2023

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Does your computer meet the minimum requirements?

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Community Expert ,
Feb 09, 2023 Feb 09, 2023

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Also, did you just purchase and install Photoshop or have you had it installed and this issue just started?

 

What version on Windows do you have and what version of PS do you have installed with your subscription?

 

Jane

 

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Community Expert ,
Feb 09, 2023 Feb 09, 2023

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Do you get any errors while opening? can you screenshot what you are seeing?

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Community Expert ,
Feb 10, 2023 Feb 10, 2023

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What's happening when you try to launch Photoshop?

Does it do anything? Are you getting any error messages?

What are you computer specs?

 

Marek Mularczyk
Adobe Certified Expert and Instructor

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Community Expert ,
Feb 10, 2023 Feb 10, 2023

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Have you looked into trashing the preferences file. https://creativepro.com/photoshop-tips-trashing-the-preferences-file/

 

Really as everyone is saying you need to give more specs of your computer. That might help in getting more answers. But I attached a simple plan. That is if you have had previous versions of photoshop. 

Lee- Graphic Designer, Print Specialist, Photographer

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