Why do some features cease working after I have been working for a while?

New Here ,
May 09, 2022 May 09, 2022

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Hello there!

Somedays I will be working in Photoshop and suddenly, certain features will cease to fucntion. It happens with pretty much everything from selecting brushes to creating a layer mask to creating an exposure layer. VERY occasionally, this will be accompanied by the program hanging or even quitting out.

The features are re-enabled once I restart but once it has happened, I have to reboot my computer to make sure it doesn't recur again that day. 

I have noticed that it happens mainly on very busy days so I am wondering if there is some sort of cache that might be filling up and a preference which could prevent this - but I dont know.

My system -

Win10 64bit

 Core i7-9700 cpu @ 3ghz

16gb memory

NVIDIA GeForce RTX2070 Super

I am running Photoshop CC.

Any help appreciated.

Thanks.

 

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Adobe Community Professional ,
May 09, 2022 May 09, 2022

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When Photoshop crashes, this is the first thing to do, try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

 


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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