Why does my selected Keyboard Shortcuts Set keep reverting to "Photoshop Defaults"?

[craftycurate]

Hi 

I have created my own Photoshop Keyboard shortcuts and I save them as a Set.

Every so often they keep reverting to Photoshop Defaults, which is highly irritating, as I only find out when I'm in the middle of working on something and a shortcut doesn't work as expected, which breaks the flow.

This has happened occasionally for the last few Photoshop versions.

Does anyone else find this? Is it logged as a bug already, or is there a way to stop this happening?

Many thanks

Richard

[Aleke]

Hi @craftycurate, thanks so much for reaching out!
Does this usually happen after updating Photoshop to a new version? If so, you might need to open the Creative Cloud app, go to Apps, and enable the “Import previous settings and preferences” option in the update dialog before installing the new version.
Here’s a guide on enabling this setting (see Step 4):
https://adobe.ly/4nTALhy
Thanks!
Alek