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Why is my image disappearing?

New Here ,
Apr 19, 2023 Apr 19, 2023

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My image inside my psd file is disappearing? I even opened it in photopea and still habing the same issue. I did the reset essentials and unchecked use graphics processor in perfomance.

 

Using PS cs6 btw

thank you

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Adobe
Community Expert ,
Apr 19, 2023 Apr 19, 2023

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hi @dee29383554h2tt that is a clear indication of a bad graphics card.

Unfortunately support for CS6 ended years ago and if you upgraded anything - OS, GPU Drivers, other Hardware - there is no telling what effect that you would have with your install of CS6.

You can try turning off the GPU setting in Preferences/Performance but that is a delay for the inevitable at best.

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New Here ,
Apr 19, 2023 Apr 19, 2023

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Oh wow I just upgraded my GPU to a brand new 3070ti. That's unfortunate.

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Community Expert ,
Apr 19, 2023 Apr 19, 2023

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@dee29383554h2tt that would do it. That GPU is not compatible in any sense.

When you make the decision to stay on older software - you must also make the hard choice to never upgrade OS, Hardware, GPU, etc. or risk (as you found out) breaking the software compatibility.

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