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4

Why is the 'Use legacy New document greyed ouit now I have updated photoshop?

Community Beginner ,
Nov 03, 2023 Nov 03, 2023

Why is the 'Use legacy New document greyed out in preferences, now I have updated photoshop?  I would like this window backScreenshot 2023-11-03 165056.png

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correct answers 1 Correct answer

Community Beginner , Nov 12, 2023 Nov 12, 2023

Hi sorry I didn't reply I have been away for work without the laptop having the issues.  I've returned and it's fixed, it is no longer greyed out and the 'New File' is behaving as though nothing happened. 

Thanks for getting in touch

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Community Expert ,
Nov 03, 2023 Nov 03, 2023

@JoHorne can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread

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Community Expert ,
Nov 03, 2023 Nov 03, 2023
quote

Why is the 'Use legacy New document greyed out in preferences 

@JoHorne

 

 

In addition to what Ged said, can you show a screenshot of your Preferences panel where "Use Legacy 'New Document' Interface" is grayed out? 

 

IMG_8687.jpeg

 

 

 

 

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Community Beginner ,
Nov 12, 2023 Nov 12, 2023

Hi sorry I didn't reply I have been away for work without the laptop having the issues.  I've returned and it's fixed, it is no longer greyed out and the 'New File' is behaving as though nothing happened. 

Thanks for getting in touch

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Community Expert ,
Nov 12, 2023 Nov 12, 2023
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Thanks for getting back to us @JoHorne !

 

Jane

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