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Why Photoshop automatic Close? Photoshop crashing on launch

New Here ,
Jul 02, 2021 Jul 02, 2021

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Hello everyone! I have to face one problem in photoshop. When I open my photoshop that is automatic close. I need proper Guide Solved This Problem

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Problem or error

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Adobe Employee ,
Jul 02, 2021 Jul 02, 2021

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Hi,

 

We're sorry about the experience with Photoshop. The way you've described the issue it appears that Photoshop is crashing on launch. Would you mind telling us which version of Photoshop are you using along with your computers operating system? Could you check if you're able to access the Preferences of Photoshop? If you are, please try disabling the option to Use Graphics Processor from Photoshop by going to Preferences, then Performance.

 

If you're unable to access the Preferences through Photoshop, you can try to reset the preferences of Photoshop manually using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

You can also check out: https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html

 

Let us know how it goes!

Regards,

Nikunj

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