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3

Windows 10 / unable to update Photoshop 26.0 / AVX 2 error

Community Beginner ,
Oct 15, 2024 Oct 15, 2024

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Hello,

I need help. I am currently unable to update Photoshop 26.0, Beta 26.1, Bridge 15.0, when an error message appears when updating, processor AVX2 support is needed. My desktop has an AMD A10 7890 and has standard AVX support but no AVX2 support.Photoshop  AVX2 error.jpgexpand image

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Explorer ,
Oct 15, 2024 Oct 15, 2024

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Hello Klaus, The same thing happens to me

 

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New Here ,
Oct 22, 2024 Oct 22, 2024

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Hallo, das Thema betrifft mich auch. So geht es nicht. Ich protestiere, wie Adobe mit Abonnenten umgeht. Gibt es eine Alternative?

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LEGEND ,
Oct 15, 2024 Oct 15, 2024

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Unless you buy a new computer or replace the processor, you cannot use the latest versions of Adobe apps. You also won't be able to use Windows 11 when Win 10 support ends in a year.

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Community Expert ,
Oct 22, 2024 Oct 22, 2024

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quote

Lumigraphics 
Not entire true. You can run Win 11


By DexterGordon

 

But that's only half the truth.
Full Windows 11 support is only available with current hardware.
It's also questionable how long the security updates will be able to be installed. Microsoft will certainly put a stop to it at some point. Connecting to the Internet with an unpatched system is highly risky.

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 24H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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Community Expert ,
Nov 12, 2024 Nov 12, 2024

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quote

That is part of the fear campaign that corporations use to pressure you to consume things you don't need, ...

By DexterGordon

 

If you think this is all scaremongering, that's your business.


But my experience is completely different. There are a lot of criminals on the Internet who look for every possible vulnerability in systems, find it and then exploit it.

 

I worked for years as a system administrator in a global company. Years ago we were attacked and hacked because colleagues in a branch were sloppy when it came to installing security updates.

 

And if there is no longer any support for old, incompatible hardware, then it just has to be replaced. It is not economical for companies and sometimes it isn't even technically feasible to support even the oldest hardware.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 24H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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Community Expert ,
Nov 12, 2024 Nov 12, 2024

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If you want to see it that way, that's yours. But you won't change anything.
I respect your opinion, but I don't accept it.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 24H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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Community Expert ,
Oct 15, 2024 Oct 15, 2024

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This is apparently a new system requirement with version 26. Several people have reported getting this message.

 

My guess is that this applies to CPUs older than, say, 2016 or so - that's about  the same support horizon they advise for GPUs.

 

Looks like you'll need to stay on v 25 until you can get newer hardware.

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Community Beginner ,
Oct 15, 2024 Oct 15, 2024

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Hello,

Thanks all for the answers. The desktop update is probably coming 2025, although I found an instruction on YouTube (photoshop AVX2 error) that tried to fix the issue, but I couldn't find the folder in photoshop according to the instructions. Fortunately, I have a newer laptop where I can download new versions of photoshop. I'm still trying to figure out if I can fix the desktop problem.

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Community Expert ,
Oct 16, 2024 Oct 16, 2024

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Not unless you can replace the CPU, which is rarely worth the effort (if you can even find a modern CPU using that socket). This is hardware, not software.

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Enthusiast ,
Oct 18, 2024 Oct 18, 2024

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It's a software decision to not support the older system. Adobe could easily restrict only the few functions that need it (previously done with video editing since 25.8) and not block the whole update.

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Community Beginner ,
Oct 18, 2024 Oct 18, 2024

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Hi,

In the advice on the Youtube page, it is suggested that the AVX2 code be modified to standard AVX, which is also supported by my old processor. I haven't tried it, but according to the commenters of the advice it works.

 

Now I have to consider what to do, do I order a new processor+motherboard or do I settle for the desktop version of Photoshop 25.12 for the time being. Of course, my new laptop has the latest ptohoshop+beta versions.

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Enthusiast ,
Oct 18, 2024 Oct 18, 2024

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Can you link that tutorial?

 

New CPU, new absolutely silent CPU cooler (research needed), new mainboard, new RAM, new soundcard (no PCI on new mainboards), new harddrives (SATA is coming out of fashion and why not make use of the faster new technology), question is will it even fit in the old case (do I even want to butcher the old system or buy completely new and have the old one operational as backup and use in the transition phase), does the old power supply work, do I have the time to setup a new OS...so annoying.

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LEGEND ,
Oct 18, 2024 Oct 18, 2024

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Adobe hardware support tracks that of Microsoft and Apple. There are many system frameworks that are used along the way and often, older processors are indeed not supported. Just stay on the older versions of Photoshop or get a computer with a newer processor.

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New Here ,
Nov 11, 2024 Nov 11, 2024

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error avx2 update required to install adobe

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Community Expert ,
Nov 11, 2024 Nov 11, 2024

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As mentioned in the former answers in this thread your system (especially your CPU) isn't compatible with the new Photoshop version 26.  You have to update your hardware or leave on an former version. 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 24H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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Enthusiast ,
Dec 05, 2024 Dec 05, 2024

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I have to ask you. How much did you pay for your cell phone? How often do you replace it? People don't mind paying $1000 to $1500 for a phone that they replace every 3-5 years. But having to change a desktop computer that will cost the same or less every 8 to 15 years? We get responses like yours. Sorry, your computer, like mine has reached the end of its usefull life. Mine is close to 15 years old. It's time to let it go.

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Enthusiast ,
Feb 01, 2025 Feb 01, 2025

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Just ordered a new desktop for 4k.

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Enthusiast ,
Feb 24, 2025 Feb 24, 2025

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Adobe loves a good joke:

Wurstkrapfen_0-1740403718063.pngexpand image

 

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