Hello, When I load a file using the menu, the cursor appears as to be loading and then stops. Nothing happens until I press a key, and then suddenly the file loads correctly. I'm running Windows 10 and the file and Photoshop are on two different hard drives (if that matters).
Let's make sure we're in a default state and there are no stale setting somewhere: Restore your preferences using this manual method: https://helpx.adobe.com/photoshop/using/preferences.html#Manually Does it work correctly? If that doesn't solve it, you can quit Photoshop and put the Settings folder back. If it does solve the problem, I would like to get the folder of settings to try and figure out what is bad with them.
Senior Product Manager - Customer Advocacy - Digital Imaging