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wont open some files

New Here ,
Aug 16, 2021 Aug 16, 2021

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I dl-ed most recent edition of PS. But am unable to open png files without converting to jpg. I get error messages saying the standard multiplugin.plugin is missing or broken. Same for enable Async IO plugin. In fact that message says I will damage my computer. Any ideas

 

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Adobe Community Professional ,
Aug 16, 2021 Aug 16, 2021

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Did you see this and download? 

https://helpx.adobe.com/photoshop/kb/optional-file-format-plugins.html

No idea what standard multiplugin.plugin may be, but multiplugin.plugin is mentioned there so maybe a download will fix this? 

Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)

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LEGEND ,
Aug 16, 2021 Aug 16, 2021

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What is the exact version of Photoshop you are now running (like 26.7.8?)

Do you have a subscription, a free trial, or a permanent license?

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