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Workspace Disappears on open - Photoshop 24.0

Participant ,
Nov 02, 2022 Nov 02, 2022

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Workspace Disappears on open - Photoshop 24.0.

Only shows when I go to Window>Workspace>Reset [workspace name]

 

iMac OS Ventura 13.0

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Community Expert ,
Nov 02, 2022 Nov 02, 2022

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Hi, what are you calling the workspace? is it the toolbar and panels? did you try to hit TAB? or F?

Did you try resetting your preferences to default using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually it lets you keep a copy on the desktop that you can use to revert the process.

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Participant ,
Nov 02, 2022 Nov 02, 2022

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Hello, the workspace uses the same name I have been using for several years, throughout various versions of PS ("TJL Dual").

It is the toolbar and panels. Tab does not bring it back, only resetting "TJL Dual."

I have not reset prefs yet, but will try when I have a moment. I've noticed that I also have to reset my custom saved keyboard shortcuts at startup each time.

I should also note that Indesign's latest version is also doing the same thing... No workspace panels or toolbars showing at open. This has only begun with the most recent updates (PS 24.0 and ID 18.0), and began while I was on Monterey, and has continued after I upgraded to Ventura.

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Adobe Employee ,
Nov 02, 2022 Nov 02, 2022

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If you reset "TJL Dual" then choose Window > Workspace > New Workspace... name it the same and overwrite the old workspace. Does it work correctly then?

 

If not, can you share the .psw file for your workspace?


Senior Product Manager - Customer Advocacy - Digital Imaging

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Participant ,
Nov 07, 2022 Nov 07, 2022

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LATEST

Still happening in all Adobe apps I use (Photoshop, Indesign, Illustrator). I resaved workspaces and manually reset prefs, still happening. I see that others are having issues in these apps as well since the update, so it's definitely not just me.

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Participant ,
Nov 02, 2022 Nov 02, 2022

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Hi Jeffrey, Thank you, I just tried that and restarted the Mac... So far it seems to be back to normal. I'll report back if anything changes in the next few days.

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