Yellow and Green boxes form around location of brush click

New Here ,
May 04, 2022 May 04, 2022

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Issue: Occasionally, a yellow, green, or half green/half yellow box will form around the location I clicked when using the spot heal brush or general brush (see photos below).

 

PS Version: 23.3.1

OS: macOS 12.2.1

 

Can't reproduce consistently, but will just randomly occur. I have flipped between the spot healling brush and general brush multiple times, but the boxes have appeared only twice of the countless times I have switched.

 

Expected result: Photoshop places my brush mark or does a spot heal

Actual result: Photoshop places my brush mark or does a spot heal, but leaves behind a box. The box has no impact on the result, and other brush strokes remove parts of the box.

 

Screen Shot 2022-05-04 at 1.07.39 PM.pngScreen Shot 2022-05-04 at 1.08.20 PM.png

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Adobe Employee , May 04, 2022 May 04, 2022
Hi @Thomas2292245005c8, that is strange. Let's make sure we're in a default state and there are no stale setting somewhere:  Restore your preferences using this manual method:   https://helpx.adobe.com/photoshop/using/preferences.html#Manually   Does it work correctly?  If that doesn't solve it, you can quit Photoshop and put the Settings folder back.  If it does solve the problem, I would like to get the folder of settings to try and figure out what is bad with them.  If this doesn't work, ...

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Adobe Employee ,
May 04, 2022 May 04, 2022

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Hi @Thomas2292245005c8, that is strange.

 

Let's make sure we're in a default state and there are no stale setting somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

If it does solve the problem, I would like to get the folder of settings to try and figure out what is bad with them. 

 

If this doesn't work, Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Does the problem still occur? 

 

Thank you,

-- Cory

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New Here ,
May 04, 2022 May 04, 2022

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I restored my preferences, and the issue has not come up again. Granted, there was no consistent way to make the boxes occur, at least that I was aware of, so it may take a bit of work for me to comfortably confirm that was the issue. I have more work like this to do today, so I will come back and update my post if it happens again. I should probably mention, the boxes have no impact on the overall action, it was just like it was demonstrating where the spot healing brush was pulling from. There were boxes only twice; once on start up and a second time later. 

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Adobe Employee ,
May 04, 2022 May 04, 2022

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Thank you @Thomas2292245005c8 for letting us know. We hope this issue is solved for you.

Cheers,

-- Cory

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