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Zoom Issue: Parts of image disappear, repeat on edges.

Explorer ,
Jan 24, 2021 Jan 24, 2021

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I've been experiencing a new issue with Photoshop when trying to zoom in on an image. When zooming in the image is repated around the edges while the center is empty/gray. I've also had larger images not display at all when zooming past 100%. Zooming out to 100% or smaller fixes the issue.

 

Attaching a video of the problem in action.

 

Trying to determine if it's my GPU or a software issue. Any help is appreciated! Thanks.

 

What I'm running:
Photoshop 22.1.0
2019 MacBook Pro 16" 
macOS Catalina 10.15.7

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correct answers 2 Correct answers

Community Expert , Jan 24, 2021 Jan 24, 2021

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

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Explorer , Jan 24, 2021 Jan 24, 2021

Yes, that did help. I also realized I hadn't updated to the latest relase of Photoshop. I should have done that first! The issue is gone now even with 'Use Graphics Processor' on. I was going to delete this post but I'll leave it in case it helps someone out there just remember to update. lol. 

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Community Expert ,
Jan 24, 2021 Jan 24, 2021

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Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

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Explorer ,
Jan 24, 2021 Jan 24, 2021

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Yes, that did help. I also realized I hadn't updated to the latest relase of Photoshop. I should have done that first! The issue is gone now even with 'Use Graphics Processor' on. I was going to delete this post but I'll leave it in case it helps someone out there just remember to update. lol. 

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New Here ,
Feb 09, 2024 Feb 09, 2024

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Had to say thank you for leaving this up. It helped me out a lot with work this moring. Have the most upto date PS version but needed to turn off the 'Use Graphics Processor' to work on JPGs. Otherwise the image dissapeared with the zoom and the edges were all mirroring and glitching when the image first loaded.

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Community Expert ,
Feb 10, 2024 Feb 10, 2024

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Unfortunately this is no proper solution as it invalidates GPU dependent features (like the Rotate View Tool, and some Filter acceleration for example) but it indicates problems with the GPU driver or the OS. 

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New Here ,
Mar 07, 2024 Mar 07, 2024

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Still a helpful fix here in 2024. Thank you!

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