P: Ability to open files without errors like missing jpeg-markers (files with wrong extensions)

[dirkd10492556]

WHY can't Photoshop read corrupt or missing jpeg-markers and a common free program like Preview can ? (Photoshop should act as a swiss knife,given the price ?)

[Jeffrey Tranberry]

Good idea. Thanks for the suggestion.

In the meantime, here is a document with workarounds for files that won't open: https://helpx.adobe.com/photoshop/kb/error-invalid-jpeg-marker-displays.html

[PECourtejoie]

Hello, Jeffrey Tranberry there is a discussion on the topic on https://community.adobe.com/t5/photoshop/could-not-complete-your-request-because-a-sofn-dqt/m-p/1001... it seems that Lightroom foxed the issue: https://community.adobe.com/t5/lightroom-for-mobile-apple-tv/can-t-import-images-from-whatsapp/td-p/... 

[PECourtejoie]

See also this discussion for Elements on the topic: https://community.adobe.com/t5/lightroom-for-mobile-apple-tv/can-t-import-images-from-whatsapp/td-p/...

[Jeffrey Tranberry]

We should be able to read pics from WhatsApp in the current version of Photoshop. I think a lot of people were bit by saving files with .jpg extensions when it's actually a different file type.