P: Ability to open files without errors like missing jpeg-markers (files with wrong extensions)

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Community Beginner ,
Mar 08, 2019 Mar 08, 2019

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WHY can't Photoshop read corrupt or missing jpeg-markers and a common free program like Preview can ? (Photoshop should act as a swiss knife,given the price ?)

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macOS , Windows

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Adobe Employee , Mar 08, 2019 Mar 08, 2019
Good idea. Thanks for the suggestion. In the meantime, here is a document with workarounds for files that won't open: https://helpx.adobe.com/photoshop/kb/error-invalid-jpeg-marker-displays.html

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Adobe Employee ,
Mar 08, 2019 Mar 08, 2019

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Good idea. Thanks for the suggestion.

In the meantime, here is a document with workarounds for files that won't open: https://helpx.adobe.com/photoshop/kb/error-invalid-jpeg-marker-displays.html

Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Community Professional ,
Nov 27, 2019 Nov 27, 2019

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Adobe Community Professional ,
Nov 27, 2019 Nov 27, 2019

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Adobe Employee ,
Nov 27, 2019 Nov 27, 2019

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We should be able to read pics from WhatsApp in the current version of Photoshop. I think a lot of people were bit by saving files with .jpg extensions when it's actually a different file type.

Senior Product Manager - Customer Advocacy - Digital Imaging

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