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Photoshop: Menu too small on Windows high res display

29 Votes
Community Beginner ,
Jun 19, 2014 Jun 19, 2014

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On my monitor (2560 x 1600) the menu on CC 2014 is too small - so tiny I can hardly read it. Selecting Expereimental 2nd option makes the whole programme far too big. Either so small I can't see it unless I sit very close to the monitor or so big it is unusable.
No problems with PS CC, only PS CC 2014. Having to unistall CC 2014 and go back to CC. Support offer NO solution
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346 Comments
Adobe Employee ,
Jun 19, 2014 Jun 19, 2014

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Hi William,

Have you tried going to Preferences (under Edit on Windows and the Photoshop menu on Mac) then Interface. In this dialog, near the bottom of the screen, there is a control for UI Font Size. Set that to Large and reboot.

That should solve your problem.

Thanks,
David

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Community Beginner ,
Jun 20, 2014 Jun 20, 2014

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Thanks for the reply. I tried that, unfortunately it doesn't make any difference to the main menu text size - still too small.

PS CC 2014 is unusable on my monitor (Dell 76cm), so I've gone back to PS CC - which is fine. I've used PS CS5, CS6 and CC on the same monitor without any issues. PS CC 2014 doesn't appear to be optimised for large monitors - seems to be a step backwards.

Shame, as I would have liked to have tried the new features (if I could read them in the menu !) in PS CC 2014.

Until Adobe fixes the flaw, I'll stick with the older version.

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Engaged ,
Jun 20, 2014 Jun 20, 2014

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Did you enable the 200% scaling for Windows in CC 2014 preferences?

It sounds like you just didn't turn on the feature you were looking for.

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Community Beginner ,
Jun 21, 2014 Jun 21, 2014

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Hi - I did, but it made it far too big - enormous in fact. I uninstalled CC 2014, used the cleaner and then downloaded and re-installed it - menus still too small.

On my laptop (38cm screen) - it is perfect.

Just to recap: I have tried:
1. 200% scaling - makes the whole programme huge - too big
2. Changed UI font size to large - no impact on top menu
3. Uninstalled CC 2014, used the cleaner and reinstalled - no change
4. Changed Windows display scaling settings to Larger (150%) - no impact on top menu
5. Sought assistance from Adobe support - who were unable to find a solution

PS CC 2014 doesn't appear to be suitable for large monitors - seems to fine with smaller monitors.

I'm running Windows 8.1 with a Dell 76cm monitor. Never had any issues with previous versions of Photoshop - only CC 2014.

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Community Beginner ,
Jun 23, 2014 Jun 23, 2014

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The same thing is happening to me. I recently updated to Photoshop CC 2014. Fonts looked just fine (a bit small, but fine) in Photoshop CC.

I sit close enough to the monitor.

Now, even after setting the interface font to large, it looks smaller than all the other programs I use. The ONLY program with this problem is Photoshop CC 2014.

Setting the UI to 200% looks ridiculously big.

My monitor is 30 inches (HP LP3065), resolution is 2560x1600.
Windows 7 Ultimate x64.
8 GB RAM
Nvidia GTX260

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Engaged ,
Jun 24, 2014 Jun 24, 2014

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Hi there Guys,

I use Photoshop everyday (including Sundays). I have just updated to Photoshop 2014 and I just can't read the menus. This is not good. We should not have to look around for any work-a-rounds. I am very unhappy with Adobe. I thought that in the US you have "Section 508" See Subpart B - this includes the following

Subpart B discusses the technical conformance criteria for:

Software
Web
Telecommunications
Video & Multimedia
Self Contained, Closed Products
Desktop and Portable Computers

This needs to be fixed and fast, non of the other parts of the Adobe 2014 do this, so why photoshop? AND while we are at it, my screen to set to 1360x738 and with the UI set to large I still can't read it.

I just hope this dose not damage my eyesight in any way, because if it does I am going to hold Adobe responsible!

John Brown

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Community Beginner ,
Jun 25, 2014 Jun 25, 2014

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Nothing works - plenty of complaints online about this flaw. Adobe need to fix it. PS CC 2014 is unusable on my monitor

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Community Beginner ,
Jun 25, 2014 Jun 25, 2014

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Since PS CC 2014 is unreadable (therefore unusable) and presumably there will be no more updates for PS CC, do I therefore get a discount on my PS CC subscription? Should do.

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Community Beginner ,
Jun 25, 2014 Jun 25, 2014

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I too tried everything and cannot read PS CC 2014 menus & dialog boxes. 200% is way too big. Will have to go back to CS6 till this issue is resolved.

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Community Beginner ,
Jun 25, 2014 Jun 25, 2014

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Hope they do fix this flaw - I've given up on PS CC 2014. Hopeless to try and use it.

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New Here ,
Jun 25, 2014 Jun 25, 2014

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Chris, David,

Can you provide some additional detail on what elements/groups are effected in PS CC and PS 2014 on Windows 7/8.1 ?

- E.F. 200% feature ?
- UI sizing tiny, small, medium and Large ?
- When changing size of text in Windows display settings -100%, 125, 150, 200 ?

- Maybe a screen capture ? (size and resolution of monitor used)

Also could you provide some information on the size and resolution of the monitors used for testing PS 2014. Based on your responses, looks like you are not seeing the same issues ???

Most of the threads are unanswered, if you can reproduce the issues, please let us know.

Just notice another topic same issues - http://gsfn.us/t/2edtq

Thanks

Phil Graham

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Community Beginner ,
Aug 06, 2014 Aug 06, 2014

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Sadly, still not fixed with the latest update. Still using PS CC - at least I can actually see the menus.
PS CC 2014 is useless on my monitor - appears Adobe isn't going to fix it any time soon. Shame.

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Community Beginner ,
Aug 06, 2014 Aug 06, 2014

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What a terrible problem. Last time when this happened, they made it seem like it was going to be fixed. But then they didn't.

Now I'm stuck with a CS6 that I cannot see on my new laptop because the old one broke. Everyone says to upgrade to CC, but even if I were to do that, there would be the same problem!

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Engaged ,
Aug 06, 2014 Aug 06, 2014

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Have you enabled the 200% UI scaling in preferences?

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Engaged ,
Aug 06, 2014 Aug 06, 2014

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No, because Photoshop CC 2014 contains a solution for the UI scaling issue on Windows.

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Community Beginner ,
Aug 06, 2014 Aug 06, 2014

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Chris Cox "Sr Computer Scientist":

A solution that only turns the problem into the exact opposite. The 200% scaling thing makes the UI look ridiculously gigantic, even in 2560x1600 resolutions.

This is already stated in the main thread post and in many replies.

I suggest you read before commenting.

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Community Beginner ,
Aug 06, 2014 Aug 06, 2014

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It sounds to me like it doesn't help, from what misterjacket says. So even if I took the financial plunge (Which my employer won't do) I"d still be up a creek without being able to see my menus.

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Engaged ,
Aug 06, 2014 Aug 06, 2014

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It does help for high res displays on Windows.

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Engaged ,
Aug 07, 2014 Aug 07, 2014

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Just got a new laptop with high resolution and I am having the same problem with PS CS5. All others components of Creative Suite look fine; it is only PS that is has the tiny menu text and stuff. I am shocked to see how long this problem has been going on!

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Engaged ,
Aug 07, 2014 Aug 07, 2014

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It's been going on between the time that high resolution displays appeared on Windows, and when Microsoft fixed the OS APIs to support UI scaling or provided ways to work around the OS bugs. And many other applications are still having problems.

Again, this has already been addressed in Photoshop CC 2014.

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Community Beginner ,
Aug 07, 2014 Aug 07, 2014

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Hey, Chris Cox. Do you not get it? Are you a parrot? The fix you endlessly keep referring to does not solve the problem for many users.

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New Here ,
Aug 07, 2014 Aug 07, 2014

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I had to like this before it was deleted.

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Engaged ,
Aug 10, 2014 Aug 10, 2014

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I do NOT want to be on CC... I need access to PS offline (work in rural areas sometimes). Besides... other CC users seem to have the problem too. Will just have to find another software to use (not Adobe since they don't seem to care to fix this issue).

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Engaged ,
Aug 10, 2014 Aug 10, 2014

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You can still use Photoshop offline even with CC. That hasn't changed.

Again, the high res display issues was already addressed in Photoshop CC 2014.

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Community Beginner ,
Aug 10, 2014 Aug 10, 2014

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Yes, but, 200% is way too big!

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