22.4.1 Keeps crashing on Capture one generated Tiff

New Here ,
Jun 02, 2021 Jun 02, 2021

Copy link to clipboard

Copied

My 22.4.1 started crahing on opening Tiff files and Jpeg files. Hangs for a few secs and closes. No prob till yesterday. 

I process RAW  in Capture one and open tiff in PS . Even this workflow was smooth till yesterday 

Rolled back to 22.4. No help 

 

Please help 

TOPICS
Crash or freeze, Problem or error, Windows

Views

232

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 11, 2021 Jun 11, 2021

Copy link to clipboard

Copied

LATEST

Hi there,

Sorry to hear about this. Could you please try updating Photoshop to version 22.4.2 through the Creative Cloud app and let us know if that helps?

Regards,
Sahil

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines