22.4 crashes every time I use it - HOW DO I REVERT TO PRIOR VERSION?

Community Beginner ,
May 14, 2021 May 14, 2021

Copy link to clipboard

Copied

How do I revert to a prior version? This one is AWFUL!!! It crashes (6 times in a row now) every time I try to import pieces to put them together in a new document. It is unuseable right now. I am VERY unhappy. In 26+ years as a PS user, I have never experienced such a bad update.

TOPICS
Crash or freeze

Views

1.3K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 3 Correct Answers

Adobe Community Professional , May 14, 2021 May 14, 2021
Try »Other versions«  But make sure to back-up your Presets first. 

Likes

Translate

Translate
Community Beginner , May 14, 2021 May 14, 2021
I found the answer: You can revert to a prior version through the Adobe Creative Cloud Desktop app.Be aware, 22.4 is NOT a good update!

Likes

Translate

Translate
Adobe Community Professional , May 14, 2021 May 14, 2021
Hi You can do that from the Creative Cloud app

Likes

Translate

Translate
Adobe Community Professional ,
May 14, 2021 May 14, 2021

Copy link to clipboard

Copied

Try »Other versions« 

Screenshot 2021-05-14 at 16.26.00.png

 

But make sure to back-up your Presets first. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 14, 2021 May 14, 2021

Copy link to clipboard

Copied

I found the answer: You can revert to a prior version through the Adobe Creative Cloud Desktop app.

Be aware, 22.4 is NOT a good update!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 14, 2021 May 14, 2021

Copy link to clipboard

Copied

Hi

You can do that from the Creative Cloud app

2021-05-14 15_26_59-Window.png

2021-05-14 15_27_35-Window.png

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 17, 2021 May 17, 2021

Copy link to clipboard

Copied

LATEST

Same experience, though I have also experienced crashes with the previous version, only a little less frequently. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines