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Adobe RAW Cancel, Done, Open

New Here ,
Jul 15, 2021 Jul 15, 2021

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When I open a RAW file, my image goes directly to Adobe Camera Raw as expected.

I  cannot see the buttons at the bottom right, "Cancel, Done, Open". I checked my screen resolution and it is set to recommended / default. Thanks in advance if anyone can offer a solution!

John

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correct answers 1 Correct answer

Community Expert , Jul 16, 2021 Jul 16, 2021

You can't move the window up so you can see the bottom until after you have resized it to make it small enough to fit. Because the bottom is off your screen right now, you need to make it smaller from the top edge first.

 

Try one of these links:

 

https://answers.microsoft.com/en-us/windows/forum/all/in-windows-10-how-do-i-manually-resize-a-window/1b24ff42-953f-4b68-9efe-070a73829e2d

 

https://www.computerhope.com/issues/ch001478.htm

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Community Expert ,
Jul 15, 2021 Jul 15, 2021

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What happens when you double-click the Camera Raw-bar at the top? 

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New Here ,
Jul 15, 2021 Jul 15, 2021

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When my image opens to Adobe Camera RAW, all I see at the top is:

DSC_0980 NEF,   Nikon Z 72, Down Arrow, and Settings Wheel.

Also, when I click on the Settings Wheel, I cannot see the bottom of the page when selecting some or all of the menu items on the left. And, thanks for your quick response!

John

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Community Expert ,
Jul 15, 2021 Jul 15, 2021

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Can you please post a screenshot? 

 

What have you done for all-purpose trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/using/preferences.html

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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New Here ,
Jul 15, 2021 Jul 15, 2021

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Hello Pfaffenbichler,
I did the following per your suggestion: Photoshop > Preferences > General > Reset Preferences on Quit
I also went to Preferences, General, Workspace and selected, ā€œRestore Default Workspacesā€.
Closed PS and then opened it again. Below is a screen shot. I cannot, ā€œRight Sizeā€ the window. Yesterday I went to settings in my Windows 10 and used the default settings for my monitors.
I have some lightroom experience but cannot do much in PS with this on-going frustration.
Please keep the suggestions coming.
Thanks,
John

 

Hello Pfaffenbichler,
I did the following per your suggestion: Photoshop > Preferences > General > Reset Preferences on Quit
I also went to Preferences, General, Workspace and selected, ā€œRestore Default Workspacesā€.
Closed PS and then opened it again. Below is a screen shot. I cannot, ā€œRight Sizeā€ the window. Yesterday I went to settings in my Windows 10 and used the default settings for my monitors.
I have some lightroom experience but cannot do much in PS with this on-going frustration.
Please keep the suggestions coming.
Thanks,
John

john5C32_0-1626364362902.png

 

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Community Expert ,
Jul 16, 2021 Jul 16, 2021

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Are you using two screens? 

Did you double-click this bar? 

Screenshot 2021-07-16 at 11.57.55.png

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New Here ,
Jul 16, 2021 Jul 16, 2021

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Hi C.Hello Pfaffenbichler,

 

I am using two monitors, as I did while using Lightroom.

I have not double clicked on a Camera Raw Bar 13.3, and I don't know where this bar is located.

Suggestions?

Thanks,

John

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Community Expert ,
Jul 16, 2021 Jul 16, 2021

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I posted a clipping from your screenshot. 

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New Here ,
Jul 16, 2021 Jul 16, 2021

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Okay. I tried to click the bar as you suggested. 

It doesn't "Click".  What's the best way to resolve this problem?

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Community Expert ,
Jul 16, 2021 Jul 16, 2021

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quote

Okay. I tried to click the bar as you suggested. 

It doesn't "Click".  What's the best way to resolve this problem?


By @john5C32

 

Double-click will maximize. Single-click will do nothing. You can also drag the window up by the title bar so you can see the bottom.

janee_0-1626449360145.png

Jane

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New Here ,
Jul 16, 2021 Jul 16, 2021

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Hello Jane,

 

Thank you for your suggestions - appreciated.

I tried to single click, and also double click - no response.

I can indeed move the screen by grabbing the bar; but when I move it to the top, I still can't see the bottom. The window seems to be too big for my computer screen. I checked the resolution on my Windows 10 settings and I am using the "Recommended" settings. PS looks like a great program, but I still can't use the functions. Thanks again for your thoughts - if you have any other ideas I'll certainly give them a shot!

John

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Community Expert ,
Jul 16, 2021 Jul 16, 2021

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Try resetting your Camera Raw preferences, ctrl click on Camera Raw from the Edit menu

2021-07-16 16_59_18-image2.png @ 66.7% (RGB_8).png

and you should see this

2021-07-16 17_00_38-image2.png @ 66.7% (RGB_8).png

 

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Community Expert ,
Jul 16, 2021 Jul 16, 2021

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@john5C32 

You can resize the window from the top, then move it up so you can see the bottom.

 

@Ged_Traynor 

I didn't know that about Windows OS. Doesn't it snap a window to full size when you get close to the top though? I have a Windows laptop that I rarely use, and can check later. Double-clicking the title bar does maximize on macOS.

 

~ Jane

 

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Community Expert ,
Jul 16, 2021 Jul 16, 2021

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Hi Jane, no nothing happens, I didn't know that MAC users could double click to maximize it, you MAC people are so lucky šŸ˜‹

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Community Expert ,
Jul 16, 2021 Jul 16, 2021

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@jane-e "Double-click will maximize"

Is this a MAC think, because double clicking on the title bar does nothing for me on Windows 10, I can use the F key to toggle to full screen and drag the corners to resize but no double clicking

 

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New Here ,
Jul 16, 2021 Jul 16, 2021

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Hello Ged,

I followed your inistructions, "Try resetting your Camera Raw preferences, ctrl click on Camera Raw from the Edit menu". My screen looked the same as the image you posted. Unfortunately, this did not fix my problem. In Adobe Raw, the screen does not fit. And although I can grab the top bar and move it right and left, I cannot access the bottom control buttons. Other thoughts?

John

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Community Expert ,
Jul 16, 2021 Jul 16, 2021

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@Ged_Traynor : I just had Windows open. Double-clicking the title bar works to toggle between Restore and Max in PS, File Explorer, and Word, but not in Camera Raw. That's all I tested.

 

~ Jane

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New Here ,
Jul 16, 2021 Jul 16, 2021

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I'm only having a problem sizing the window in Camera Raw. I'm also wondering if anyone else has any other suggestions, or if an Adobe administrator has the expertise to resolve my issue. 

My thanks to anyone who has looked at this issue and made suggestions or thought about a possible solution. Can't wait to use Photo Shop!

John

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Community Expert ,
Jul 16, 2021 Jul 16, 2021

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Did you try what I said earlier?

"You can resize the window from the top, then move it up so you can see the bottom."

 

~ Jane

 

 

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New Here ,
Jul 16, 2021 Jul 16, 2021

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Hi Jane,

I'm not exactly sure what is meant by resizing the window. Nothing I can find will change the window size. I can only grab the top white strip and move it upwards, but it doesn't go up far enough for me to see the bottom of the window. Am I missing something? How to resize is the key - so it seems. Haven't figured out how yet.

 

Thanks for your reply,

John

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Community Expert ,
Jul 16, 2021 Jul 16, 2021

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You can't move the window up so you can see the bottom until after you have resized it to make it small enough to fit. Because the bottom is off your screen right now, you need to make it smaller from the top edge first.

 

Try one of these links:

 

https://answers.microsoft.com/en-us/windows/forum/all/in-windows-10-how-do-i-manually-resize-a-windo...

 

https://www.computerhope.com/issues/ch001478.htm

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Community Expert ,
Jul 17, 2021 Jul 17, 2021

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Double-clicking the  title bar on Windows works for applications that can be minimized/restored, but Camera Raw is a plugin, and the window behaves like a resizeable dialog box.

Try to use Full screen mode, which is invoked by pressing the F key on the keyboard.

If that doesn't help, go to to Windows display settings (right click on the desktop and choose Display settings), and make sure that Scale and Layout is set to 100%.

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New Here ,
Jul 17, 2021 Jul 17, 2021

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That Worked! 

Thanks You!!

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