Artefacts showing in Photoshop image file

Community Beginner ,
Jun 11, 2021 Jun 11, 2021

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I have created and edited a photo stacked image from 30 images. When I flatten or "save as" the file as either a TIFF or Jpeg there are artefacts that show from one or two of the original images used in the photo stack. I have restarted PS, restarted the computer and deleted PS preferences but this has made no difference.

 

I'm running Mac OS Catalina 10.15.7 and using Adobe Photoshop 2021

 

Can you offer any advise/help. Thanks

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correct answers 2 Correct Answers

Adobe Community Professional , Jun 11, 2021 Jun 11, 2021
Hi, can you check the exact version of Photoshop in Help>system info? (It mitght help to post its contents here, maybe cut it before the plugins list If it is not 22.4.2, I suggest to update it from the Creative Cloud application. Can you post a screenshot of the layers panel?

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Community Beginner , Jun 12, 2021 Jun 12, 2021
Hi I posted above that updating the PS version I was using resolved the problem. Hope that helps.

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Adobe Community Professional ,
Jun 11, 2021 Jun 11, 2021

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Hi, can you check the exact version of Photoshop in Help>system info?

(It mitght help to post its contents here, maybe cut it before the plugins list

If it is not 22.4.2, I suggest to update it from the Creative Cloud application.

Can you post a screenshot of the layers panel?

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Community Beginner ,
Jun 11, 2021 Jun 11, 2021

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Hi,

Thanks for your quick response. I updated PS and it all works fine now!!


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Adobe Community Professional ,
Jun 11, 2021 Jun 11, 2021

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That looks to be a video card issue. 

What Mac Model and specific Photoshop version are you using? 

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Community Beginner ,
Jun 11, 2021 Jun 11, 2021

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All sorted now, thanks!!!!

 

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Adobe Community Professional ,
Jun 12, 2021 Jun 12, 2021

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Hello, can you explain what you did to fix the issue? the goal of a forum is to help others as well!

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Community Beginner ,
Jun 12, 2021 Jun 12, 2021

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Hi

I posted above that updating the PS version I was using resolved the
problem.

Hope that helps.


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Community Beginner ,
Jun 12, 2021 Jun 12, 2021

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Hi

 

I posted above, that updating the version of PS 2021 I was using resolved the issue 🙂

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