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camera raw plug-in - Photoshop

Community Beginner ,
Jun 01, 2021 Jun 01, 2021

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Hi,

My camera raw plug in is not working suddenly.  It was fine yesterday, but today it either comes up completely with a black screen or a few white pixels where the photo should be.  Photoshop and camera raw are up to date.  Any ideas?

Thanks!

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correct answers 1 Correct answer

Community Expert , Jun 01, 2021 Jun 01, 2021

Does turning off Photoshop > Preferences > Camera Raw > Performance > Use Graphics Processor make a difference? 

Could you please post screenshots with the pertinent Panels/dialogs visible? 

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Community Expert ,
Jun 01, 2021 Jun 01, 2021

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Does turning off Photoshop > Preferences > Camera Raw > Performance > Use Graphics Processor make a difference? 

Could you please post screenshots with the pertinent Panels/dialogs visible? 

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Community Beginner ,
Jun 01, 2021 Jun 01, 2021

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Thanks so much, you are awesome!

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New Here ,
Jul 15, 2022 Jul 15, 2022

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It did not work for me. 


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Community Expert ,
Jul 17, 2022 Jul 17, 2022

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Could you please post screenshots? 

Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):

https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td...

 

What have you done for all-purpose trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/using/preferences.html

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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