Can't create a new file

New Here ,
Jun 24, 2021 Jun 24, 2021

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When I try to open or create a new file, the creation window just closes and nothing happens. Even when I am on General Settings and changing this stuff, as recommended, nothing happens. I even reinstalled it... 

Hoping for help 🙂

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Bug, Problem or error

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Adobe Community Professional ,
Jun 24, 2021 Jun 24, 2021

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Which version of Photoshop and OS?

Can File > Open allow you to navigate to say a JPG on your computer then Open it?

If not reset the Photoshop preferences found under the General tab in preferences to see if that sorts out the issue.

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