Can't export my images

New Here ,
Jun 23, 2021 Jun 23, 2021

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Suddenly I can't export my images with save as anymore. It's annoying as hell but I find a solution using export as. GREAT! Now when I try to export a png with transparent background photoshop is cropping my images and there is no way of disabling it. What the hell adobe?? I found your people suggesting putting a 1% opacity pixel in every corner to avoid cropping. They must be kidding because this software is expensive as hell and an "industry standard". What are you doing adobe? Why are you litteraly taking away key features with every release??

 

Oh and also it freezes randomly for a few minutes and NO it's not a problem with ram usage or any other piece of hardware in my computer.

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Actions and scripting, Bug, Crash or freeze, Download and install, FAQ, Feature request, How to, Import and export, Mac, Make It, Performance, Praise, Problem or error, SDK, Windows

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correct answers 1 Correct Answer

Adobe Employee , Jun 23, 2021 Jun 23, 2021
Hi, We're sorry about the experience with Photoshop. Would you mind sharing the version of Photoshop you're using along with your computers operating system? Since when are you facing this issue? If you are experiencing issues with Save As in Photoshop due to changes in the workflow with the recent releases, you can revert to the legacy Save As workflow using the steps suggested here: https://helpx.adobe.com/photoshop/using/saving-images.html#revert-legacy-save-option For the issue with Ex...

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Adobe Employee ,
Jun 23, 2021 Jun 23, 2021

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Hi,

 

We're sorry about the experience with Photoshop. Would you mind sharing the version of Photoshop you're using along with your computers operating system? Since when are you facing this issue?

 

If you are experiencing issues with Save As in Photoshop due to changes in the workflow with the recent releases, you can revert to the legacy Save As workflow using the steps suggested here: https://helpx.adobe.com/photoshop/using/saving-images.html#revert-legacy-save-option

 

For the issue with Export As, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Nikunj

 

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