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Can't export to jpg or png [PS 22.0]

New Here ,
Nov 03, 2020 Nov 03, 2020

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I have updated to Photoshop 2021, at first, everything was ok but I suddenly cannot export my files to PNG or JPEG, instead I have to use "Save as" for exporting any photoes or graphics. What should I do to fix it?

 

["PS 22.0" added to subject line by moderator. This post is from November 3, 2020 and is not about PS 22.4 Save a Copy.]

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New Here ,
Dec 21, 2020 Dec 21, 2020

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Im having the same problem too, can't export quick png.

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New Here ,
Dec 27, 2020 Dec 27, 2020

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Does anyone have a solution for this yet?I literally cannot save anything in photoshop

 

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New Here ,
Dec 27, 2020 Dec 27, 2020

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I'm having the same problem when trying to use "Export As." Showsprogram error and doesnt allow me to save work done on the project.

 

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Community Expert ,
Dec 27, 2020 Dec 27, 2020

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What platform are you on, what operating system version, and what version of PS 2021 are you using?

I can do it on Windows, OS version19042.685, and PS 22.1 (not 22.01).

David Creamer: Community Expert (ACI and ACE 1995-2023)

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Community Expert ,
Dec 27, 2020 Dec 27, 2020

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Do you have plenty of RAM and spare disk capacity?

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New Here ,
Dec 28, 2020 Dec 28, 2020

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Having same issue! And it's usually with cloud files.

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Community Expert ,
Dec 29, 2020 Dec 29, 2020

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It worked for me with a cloud document too. Again, without knowing any info on the computer, it's hard to tell of it is a Mac-specific problem. (I'm using Windows.)

David Creamer: Community Expert (ACI and ACE 1995-2023)

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Explorer ,
Jun 07, 2021 Jun 07, 2021

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I have the same issue.

 

Its a total joke.

 

Appearntly the official excuse is that they updated something for a mac issue and spun it into the pc version too so that if you image (and I have millions) has anything not perfectly compatible with some obscure thing I have never heard of it wont let you save as anything other than a photoshop file.

 

I have resorted to using 2020.

 

Again Adobe unleash total disfunctionality and expect us to 'learnt to deal with it'.

 

I cannot believe they are running with this. A simple 'opt-in' system might have helped. Not all of us are grade A experts, some og us just want to save a .jpg file and could not care-a-less about the finer aspects.

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Community Expert ,
Jun 07, 2021 Jun 07, 2021

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@mrtechnicalweb2 It sounds like your issue is unrelated to the original question in this post which is about a problem with File - Export.

However, it is hard to tell as you do not actually describe your issue, instead just making a vague reference to the changes to the Save a Copy changes in v 22.4.  If you want support, please describe your issue.

 

Dave

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